Jill Mizak-Taylor
Flint
Summary
Dynamic and detail-oriented professional with experience at The Four Paws Hotel and Day Resort, excelling in dog grooming and customer service. Proven ability to enhance client satisfaction through effective communication and meticulous record keeping. Skilled in appointment scheduling and cash handling, ensuring smooth operations and a positive experience for all clients.
It’s been a while since I have worked at a bank but it was something I enjoyed and came easy to me. I loved helping clients with their accounts and recommending different accounts and products. I would balance the vault most days as well as my drawer. I would love to also learn anything new related to banking and work my way up.
Overview
20
20
years of professional experience
Work History
Assistant Dog Groomer
The Four Paws Hotel and Day Resort
04.2016 - Current
- Handled cash/credit card transactions when clients pay for their dogs groom and would schedule next appointments in the computer.
- Efficiently managed time by prioritizing tasks according to urgency, resulting in timely completion of all assignments.
- Maintained client records for easy reference and scheduling future appointments.
- Delivered an outstanding customer experience by consistently meeting or exceeding expectations through high-quality grooming services.
- Contributed to a positive workplace environment through effective communication with team members and clients.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
Customer Service Representative
Citizens Bank
01.2005 - 08.2008
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Managed high-volume transactions during peak hours while maintaining attention to detail.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Counted and packaged currency and coins.
- Provided customer records, account statements and copies of checks.
- Educated customers on banking products, enabling them to make informed decisions about their finances.
Education
Science
University of Illinois At Chicago
Chicago, ILAssociate Of Applied Science -
Charles Stewart Mott Community College
Flint, MISkills
- Dog grooming
- Customer service
- Appointment scheduling
- Record keeping
- Cash handling
- Time management
- Team communication
- Client relations
- Problem solving
- Attention to detail
Timeline
Assistant Dog Groomer
The Four Paws Hotel and Day Resort
04.2016 - Current
Customer Service Representative
Citizens Bank
01.2005 - 08.2008
Science
University of Illinois At Chicago
Associate Of Applied Science -
Charles Stewart Mott Community College
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