Jill Monen
Chelan
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
35
35
years of professional experience
Work History
Server
Campbell's Resort
04.2020 - 11.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Built rapport with guests to enhance their dining experience and encourage return visits.
Patient Care Coordinator / Clinic Phlebotomist
Docere Integrated Medicine
07.2020 - 09.2023
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Monitored inventory levels of medical supplies and equipment, placing orders when necessary to prevent shortages or delays in patient care provision.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
CSA Farm Employee / Volunteer
Take Root Farm
04.2017 - 10.2018
- Collaborated with fellow farm hands to complete daily tasks efficiently, fostering a strong team environment.
- Supported successful harvests through diligent planting, weeding, and pruning efforts.
- Participated in seasonal harvest activities including picking fruits and vegetables, sorting produce, and preparing products for market sales or storage.
CSA Farm Employee / Volunteer
Take Root Farm
10.1990 - 04.1992
- Collaborated with fellow farm hands to complete daily tasks efficiently, fostering a strong team environment.
- Supported successful harvests through diligent planting, weeding, and pruning efforts.
- Participated in seasonal harvest activities including picking fruits and vegetables, sorting produce, and preparing products for market sales or storage.
Education
Bachelor of Arts - Communications
University of Washington
Seattle06.1994
Skills
- Administrative supervision
- Patient Care Coordination
- Inventory Management
- Patient Flow Management
- Payment Collection
- Attention to Detail
- Customer Service
Hobbies
I enjoy being outside, walking my dog, skiing, hiking, and watersports. I have a passion for health and wellness, spending time with my family and trying new healthy recipes and dishes to share with my loved ones!
Timeline
Patient Care Coordinator / Clinic Phlebotomist
Docere Integrated Medicine
07.2020 - 09.2023
Server
Campbell's Resort
04.2020 - 11.2025
CSA Farm Employee / Volunteer
Take Root Farm
04.2017 - 10.2018
CSA Farm Employee / Volunteer
Take Root Farm
10.1990 - 04.1992
Bachelor of Arts - Communications
University of Washington
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