JILL MOREHEAD
HOUSTON,TX
Summary
Business administrator with over 5 years of experience driving strategic business operations and managing complex projects. Skilled in German-English translation, cross-functional team leadership, and optimizing operational processes to enhance efficiency and performance. Proven track record of aligning business objectives with actionable strategies to achieve sustainable growth and success.
Overview
6
6
years of professional experience
Work History
Event Coordinator
Apartment Life/Taylor Heights
Houston, TX
06.2024 - Current
- Responsible for the behind-the-scenes organization and logistical management of events for all residents of Taylor Heights
- Managing budgets, researching and sourcing vendors
- Develop detailed event timelines and schedules
- Manage guestlist and registrations
- Keep track of residents satisfaction within the building
- Problem solving and adaptability to manage unexpected situations
RESERVATIONS SALES & SERVICE REPRESENTATIVE
United Airlines
Houston, TX
07.2023 - Current
- Deliver exceptional customer service managing reservations and resolving issues for United Airlines Costumers
- Provide empathetic assistance during flight disruptions, ensuring passenger satisfaction
- Professionally manage incoming customer requests in both English and German, ensuring prompt and thorough resolution of issues
- Shared best practices for multilingual customer support
- Identified potential sales opportunities by cross-selling and upselling additional products or services.
PROJECT MANAGER
Comtif USA LLC
Houston, TX
02.2023 - Current
- Foster cross-functional collaboration, aligning teams with organizational goals
- Conduct comprehensive market analysis, identifying growth opportunities and potential risks
- Utilize advanced analytics to streamline operations and enhance competitive advantage
- Streamlined administrative processes, resulting in significant time savings
- Managed complex schedules and coordinated high-level meetings, enhancing operational efficiency
- Proposed and implemented cost-saving measures, leading to noticeable budget improvements
- Introduced new software tools, enhancing overall productivity
Project Manager
Terminal A0 GmbH
Duesseldorf, Germany
10.2019 - 01.2023
- Streamlined administrative processes, resulting in significant time savings
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
- Introduced new software tools, enhancing overall productivity
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
EVENT COORDINATOR
Rheingedeck GmbH
Duesseldorf, Germany
07.2019 - 03.2020
- Develop creative and innovative event concepts to attract a diverse audience and enhance brand visibility for Rheingedeck GmbH
- Orchestrated high-impact events, driving substantial increases in attendee engagement and client satisfaction rates
- Fostered strong partnerships with vendors and stakeholders, ensuring seamless execution of complex events within budget constraints
Education
Bachelor (BBA) - Business Administration
Heinrich Heine University
Duesseldorf08.2024
Associate (BAA) - Business Administration
Heinrich Heine University
Duesseldorf07.2021
High School Diploma -
Freie Christliche Gesamtschule Duesseldorf
Duesseldorf06-2021
Skills
- Communication
- Business Administration
- Data analysis
- Multilingual communication
- Event Management
- Training
- Problem-solving
- Sales Optimization
- Project managemen
- Costumer Service
Languages
English
Native/ Bilingual
German
Native/ Bilingual
Affiliations
Lakewood Church:
- Botswana Africa Missionstrip
- Life Group Leader
- Prayer Partner
- Young Adult ministry leader
Vous Church:
- Welcoming Committee
- Giving back to the community by partnering with organizations that are committed to help people in need
- Connecting and getting people involved
New Life Church:
- Leading Kids Bible Study
- Supervising children while their parents attend the main service
- Usher
Timeline
Event Coordinator
Apartment Life/Taylor Heights
06.2024 - Current
RESERVATIONS SALES & SERVICE REPRESENTATIVE
United Airlines
07.2023 - Current
PROJECT MANAGER
Comtif USA LLC
02.2023 - Current
Project Manager
Terminal A0 GmbH
10.2019 - 01.2023
EVENT COORDINATOR
Rheingedeck GmbH
07.2019 - 03.2020
Bachelor (BBA) - Business Administration
Heinrich Heine University
Associate (BAA) - Business Administration
Heinrich Heine University
High School Diploma -
Freie Christliche Gesamtschule Duesseldorf
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