Summary
Overview
Work History
Skills
Timeline
Generic

Jill Morris

St. Augustine,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly trained professional with a background in verifying insurance benefits and creating appropriate patient documentation. An established Insurance Verification Specialist known for handling various office tasks with undeniable ease.

Overview

14
14
years of professional experience

Work History

Patient Financial Services Registration Assistant

UF Saint Johns
12.2020 - Current
  • Duties include but are not limited to obtaining authorizations, appointment scheduling, registration, insurance verification
  • Assist in telephone coverage, data entry, filing protected health information (PHI), patient referrals, completion of patient estimates and point-of-service collections while maintaining patient relations.
  • Greeted incoming patients, managed sign-ins and directed each to correct locations.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Triaged telephone calls to effectively manage time and resources.
  • Managed over 60-70 lab registrations per day.

Front Desk Coordinator

BROOKS REHABILITATION
10.2018 - 11.2020
  • Earned perfect audit score for timely completion of administrative tasks
  • Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process
  • Created and maintained patient records in addition to scheduling appointments with poise in a busy office environment.
  • Complied with HIPAA guidelines and regulations for confidential patient data
  • Assured timely verification of insurance benefits prior to patient procedures or appointments

Senior Clerk

Department Of Health - Clay County
11.2014 - 10.2018
  • Recognized by management for successfully training new employees aligned to standard policies and procedures
  • Assisted with the administration of medical records, insurance, registrations, and billing in a high-volume environment
  • Streamlined processes to optimize productivity, owning clerical, eligibility, and correspondence assignments
  • Completed quality work in a timely manner using technology and business equipment to create various reports and forms; detailed key information in the database while reducing waste and ensuring confidentiality.

Fiscal Clerk

Department Of Health - Clay County
12.2009 - 11.2014
  • Increased the number of paid claims, reviewed and prepared invoices in addition to monthly reconciliations
  • Effectively corrected and resubmitted claims while accurately posting payments with high levels of productivity
  • Solved client problems using exceptional customer service; assisted with switchboard operation and mailroom tasks.

Skills

  • Office Administration
  • Medical Terminology
  • Intake Interview
  • Insurance Information Collection
  • Balancing Daily Deposits
  • Customer Service and Assistance
  • Medical Billing
  • Accounts Payable and Accounts Receivable
  • Balance Reconciliations
  • Microsoft Office
  • HIPAA Guidelines
  • Documentation Review

Timeline

Patient Financial Services Registration Assistant

UF Saint Johns
12.2020 - Current

Front Desk Coordinator

BROOKS REHABILITATION
10.2018 - 11.2020

Senior Clerk

Department Of Health - Clay County
11.2014 - 10.2018

Fiscal Clerk

Department Of Health - Clay County
12.2009 - 11.2014

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Jill Morris