Jill Morrison
Home Care
Ojai,CA
Summary
Highly skilled and enthusiastic professional with 30 years of experience in Customer Service, Hospitality, Healthcare, Management, and Administration. Eager to contribute to team success through hard work. Attention to detail and excellent organizational skills. Motivated to learn, grow and excel with a successful company.
Overview
20
20
years of professional experience
Work History
Hospice Caregiver
Wright Family
05.2023 - 04.2024
- Improved quality of life for terminally ill patient by performing routine personal care tasks, such as bathing, grooming, and feeding and light housekeeping.
- Positioned patient to provide comfort and promote no bed soars at the time of care and better body alignment.
- Administered medications as prescribed, ensuring proper pain management and symptom control.
- Maintained detailed documentation of patient progress and communicated updates to the hospice care team and family.
- Provided emotional support to patient'' families during the grieving process through active listening and empathetic communication.
Private Home Care Provider
Self-employed
11.2021 - 03.2023
- Assisted patients with dressing, grooming, light housekeeping, and feeding needs.
- Provided medication reminders.
- Provided transportation and appointments management.
- Provided mobility assistance such as walking and regular exercising.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Followed nutritional plans to prepare optimal meals.
- Completed Long Term Care Insurance care plan forms on a monthly basis.
- Maintain excellent communication with client's family trustee.
Home Care Coordinator/Care Specialist/Talent Specialist
Arosa Home Health Care
06.2019 - 11.2021
- Answers phones and emails, schedules and confirms appointments, and inputs clients and caregiver data into company systems by using Health Care Information Technology software such as Alaya Care and Axis Care.
- Provided In-Home staff support, explaining company policies, assisting with conflict resolution, promoting retention and increased job satisfaction.
- Collaborated with Care Management staff, counsels. disciplines. and making termination recommendations of In-Home staff.
- Ensured accurate payroll verification and billing for all shifts.
- Perform on-call services to ensure 24 hours availability for concerns after business hours.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Perform all responsibilities in accordance with professional codes of ethics, company policies and procedures. and applicable state and federal regulations.
- Established and maintained contacts with schools, employment agencies and other public organizations to find and attract applicants.
Home Care Coordinator
Brightstar Healthcare Agency
11.2018 - 06.2019
- Create and maintain 130 caregivers and clients schedule.
- Enter staff and client information into database.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Built strong relationships with clients to deliver emotional support and companionship.
Chronic Care Manager
Vigilance Health Inc.
04.2017 - 11.2018
- Telephone outreach to 300 to 400 patients monthly to ensure doctors directives.
- Motivated and educated healthy living.
- Provided resources and support for patients wellbeing.
- Updated care of patient and documentation, utilizing Electronic Medical Record.
- Trained new employee and conducted weekly lead meetings.
Education
Some College (No Degree) - Certificate: Medical Billing And Coding of ICD-10
Ultimate Medical Academy - Clearwater
Clearwater, FLSome College (No Degree) - Certificate: Accounting 1 & 2
Technology Development Center
Ventura, CASkills
- Verbal and Written Communication
- Attention to detail
- Organizational skills
- Time Management
- Adaptability
- Interpersonal skills
- Self-motivated professional
- Conflict resolution
References
Samantha Lawhan (805) 218-0697
Jody Cromer (805) 794-4227
Erin Medina (559) 287-1545
Kris Wright (805) 794-5292
Timeline
Hospice Caregiver
Wright Family
05.2023 - 04.2024
Private Home Care Provider
Self-employed
11.2021 - 03.2023
Home Care Coordinator/Care Specialist/Talent Specialist
Arosa Home Health Care
06.2019 - 11.2021
Home Care Coordinator
Brightstar Healthcare Agency
11.2018 - 06.2019
Chronic Care Manager
Vigilance Health Inc.
04.2017 - 11.2018
Some College (No Degree) - Certificate: Medical Billing And Coding of ICD-10
Ultimate Medical Academy - Clearwater
Some College (No Degree) - Certificate: Accounting 1 & 2
Technology Development Center
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