Summary
Overview
Work History
Education
Skills
Certification
Community Outreach
Timeline
Generic

Jill Moylan

Virginia Beach,VA

Summary

People-focused HR leader with over 5 years of experience driving employee engagement, process improvement, and strategic workforce planning. Adept at partnering with leadership to implement initiatives that align with business goals while supporting a dynamic, inclusive, and high-performance environment. Proven ability to coach leaders, use data to guide decisions, and develop scalable solutions for frontline and hourly teams.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Chief Culture Officer / Director of Human Resource

Latitude Climbing + Fitness
Virginia Beach , VA
11.2021 - Current
  • Lead HR strategy across three high-volume business locations, supporting diverse hourly workforces.
  • Reduced turnover by 15% in 6 months through employee-centric performance and engagement programs.
  • Provided HR support on policy enforcement, investigations, and compliance with FMLA, ADA, OSHA, and CWA regulations.
  • Partnered with CEO on company-wide process improvements and organizational development strategies.
  • Designed and led company-wide DEI initiatives, including LGBTQ+, AAPI, and military-focused community events.
  • Managed full-cycle recruitment and implemented streamlined onboarding processes, increasing day-one readiness and engagement.
  • Spearheaded a company-wide training program achieving 99% completion across all staff.
  • Built external partnerships to enhance culture and inclusion (UpEnding Parkinson’s, Tidewater Autism Society, Scouting America).

Operations Coordinator

Sentara Healthcare
Norfolk, VA
11.2018 - 10.2021
  • Promoted from Admitting Representative II; managed workflows for multi-site clinical teams and coordinated with 15 providers across 4 locations.
  • Analyzed operational metrics to ensure performance benchmarks were met, including referral-to-scheduling windows.
  • Served as a liaison between departments to resolve patient concerns and enhance customer satisfaction.
  • Collaborated with peer leaders to share best practices, increasing team efficiency and consistency.
  • Monitored patient scheduling accuracy and resolved insurance or referral discrepancies to reduce appointment delays.

Team Leader

Target
Chesapeake, VA
10.2016 - 11.2018
  • Managed day-to-day workload planning, task delegation, and performance feedback
  • Introduced an inventory management process to ensure consistent product availability and eliminate stockouts
  • Coordinated with corporate partners (e.g., Starbucks District Manager) to deliver targeted training initiatives.
  • Supported employee onboarding and cross-training to improve shift flexibility and operational efficiency.
  • Drove team performance through structured task delegation, inventory oversight, and compliance audits.

Education

Bachelor of Science - Business Administration

Old Dominion University
Norfolk, VA
08-2015

Skills

  • Employee Engagement & Retention
  • Talent Development & Coaching
  • Data-Driven Decision-Making
  • DEI & Culture Strategy
  • Labor law and policy compliance
  • HRIS Systems & Process Improvement
  • Leadership development
  • Onboarding & Performance Management
  • Organizational Health & Risk Mitigation
  • Conflict resolution

Certification

  • SafeSport Trained 2025
  • CWI Levels 1,2, and 3
  • CPR Certification

Community Outreach

  • Advancement Chair Pack 490 Scouting America
  • Assistant Coach U8 Girls Rush Soccer

Timeline

Chief Culture Officer / Director of Human Resource

Latitude Climbing + Fitness
11.2021 - Current

Operations Coordinator

Sentara Healthcare
11.2018 - 10.2021

Team Leader

Target
10.2016 - 11.2018

Bachelor of Science - Business Administration

Old Dominion University

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