Jill Nelsen
Sweetwater,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Dental Assistant
MCH
06.2022 - Current
- Improved patient satisfaction by providing high-quality chairside assistance during dental procedures.
- Streamlined dental office operations with efficient inventory management and ordering of supplies.
- Ensured compliance with infection control protocols, contributing to a safe and clean work environment.
- Assisted dentists in performing complex procedures, resulting in successful treatment outcomes for patients.
- Contributed to increased office productivity by assisting with billing tasks and insurance claim submissions.
- Provided exceptional customer service, addressing patient concerns and answering questions professionally and empathetically.
Registered Dental Assistant
Achieve Dental
01.2015 - 06.2022
- Provided exceptional customer service, addressing patient concerns and answering questions professionally and empathetically.
- Developed relationships with patients by actively listening to their concerns and creating tailored treatment plans accordingly.
- Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
Cashier
Walmart
04.2017 - 10.2017
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Skills
- Detail-oriented mindset
- Conflict Resolution Strategies
- Clinical Support
- Customer Service
- Teamwork and Collaboration
- Time management abilities
Certification
TABC Certified
Timeline
Registered Dental Assistant
MCH
06.2022 - Current
Cashier
Walmart
04.2017 - 10.2017
Registered Dental Assistant
Achieve Dental
01.2015 - 06.2022
TABC Certified