Jill Neu
Blaine,MN
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
7
7
years of professional experience
Work History
LPN
Provident Home Healthcare
06.2024 - Current
- Obtained patient vital signs and input/output measurements from inpatients.
- Adhered to treatment plan instructions when administering medications and treatments to patients.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Monitored patient health conditions to report changes to assigned physician.
LPN
Park Nicollet Clinic
06.2022 - 10.2024
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily
- Adhered to treatment plan instructions when administering medications and treatments
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.
- Demonstrated adaptability in working with diverse patient populations across various healthcare settings.
- Enhanced patient satisfaction levels through effective communication and empathetic listening skills.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Administered injections to patients.
- Assisted physicians during examinations or procedures as needed, playing a vital role in the overall patient experience.
Costumer Service Manager
Menards
09.2017 - 08.2021
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Followed through with client requests to resolve problems.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
License Practical Nurse -
Anoka Technical College
Anoka, MN05.2022
Skills
Compassionate
Empathetic
Honest
Hard working
Accountable
Reliable
Passionate
Pediatric Nursing
Timeline
LPN
Provident Home Healthcare
06.2024 - Current
LPN
Park Nicollet Clinic
06.2022 - 10.2024
Costumer Service Manager
Menards
09.2017 - 08.2021
License Practical Nurse -
Anoka Technical College
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