Hi, I’m
Jill Novarino
Summary
Detail‑oriented, mission‑driven CRM Database Administrator with deep experience in nonprofit data integrity, database administration, and data migration. Adept at developing effective data strategies that optimize CRM systems, strengthen donor engagement, and streamline fundraising and outreach operations. Passionate about leveraging data‑driven insights to improve organizational impact and operational efficiency.
Overview
20
years of professional experience
Work History
Jewish Federation in the Heart of New JerseySouth River, NJ
Database Administrator
06.2021 - Current
Job overview
- Facilitated seamless migrations and upgrades, meticulously planning and executing database changes with minimal impact on users.
- Championed adoption of new technologies, evaluating and integrating cutting-edge database solutions to stay ahead of industry trends.
- Cultivated detailed documentation library, capturing database schemas, configurations, and procedures for future reference.
- Enhanced data security with development and enforcement of comprehensive database access policies.
- Set up and controlled user access levels across databases to protect important data.
- Empowered end-users with creation of user-friendly reports and dashboards, enhancing decision-making processes.
- Established proactive monitoring solutions that alerted administrators to potential issues before they escalated into major problems.
- Improved team productivity, coordinating database administration tasks and fostering collaborative work environment.
- Collaborated with cross-functional teams to develop custom applications that supported business objectives and met user needs.
- Provided timely resolution of critical production issues, minimizing downtime and avoiding potential revenue loss.
- Develop and execute complex queries to generate
segmented donor lists for direct mail, email, and
telemarketing campaigns, ensuring accuracy and
alignment with campaign goals. - Accurately managed data entry for 100+ events,
maintaining detailed registration records for nearly
10,000 participants and ensuring data integrity
throughout the process - Coordinate quarterly fundraising call-outs by
building targeted queries, donor lists, and
customized forms, ensuring callers have accurate
and complete donor information to maximize
outreach effectiveness. - Conducted regular audits of data quality,
identifying inconsistencies and implementing
corrective actions as necessary. - Standardized database object naming conventions
across multiple systems, resulting in easier
management of objects during troubleshooting
sessions.
United Way of Central JerseyMilltown, NJ
Database Manager
05.2006 - 05.2021
Job overview
- Managed daily database operations, personally handling up to 5000 gift transactions through manual entry and importing processes.
- Created and implemented acknowledgement processes to ensure accuracy and timely donor recognition.
- Designed and implemented database management strategies to enhance data integrity and streamline reporting processes.
- Developed and compiled reports on delivery of data and daily revenue projections.
- Ensured data integrity and accuracy by conducting regular audits and implementing validation checks.
- Monitored database operations, proactively addressing issues to maintain system functionality and support organizational objectives.
- Provided ongoing training and support to staff on database use, ensuring consistent and effective utilization across teams.
Skills
- Database administration
- Query optimization
- Data migration
- Data security
- Process automation
- Interdepartmental communication
- End-user training
Personal Information
Software
Andar360 CRM
Blackbaud CRM
Microsoft Dynamics365
Microsoft Office
Microsoft Copilot
Microsoft Power Platform
Languages
English
Native or Bilingual
Portuguese
Limited Working
Timeline
Database Administrator
Jewish Federation in the Heart of New Jersey
06.2021 - Current
Database Manager
United Way of Central Jersey
05.2006 - 05.2021