Summary
Overview
Work History
Education
Skills
Certification
Timeline
Barista
Jill Oldham

Jill Oldham

Eaton,OH

Summary

Versatile and dynamic professional with a proven track record at various settings , adept in customer service and exceptional time management. Excelled in fostering client relationships, streamlining operations for increased efficiency, and leading teams towards achieving high satisfaction levels. Skilled in both independent decision-making and collaborative teamwork, consistently delivering results beyond expectations.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Nutrition Assistant

Sarasota Memorial Hospital
10.2022 - 07.2024

.

  • Assisted patients clients with mean plan development, addressing individualized dietary requirements.
  • Coordinated with kitchen staff members effectively, ensuring smooth operations during peak service hours.
  • Assessed calories, sodium, sugar, and other nutrition data to oversee patients' diets.

Office Manager/Housekeeping Supervisor

Outrigger Resort
03.2021 - 08.2021
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.

Owner

Pine Soul Cleaners
09.2019 - 01.2021
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Office/Housekeeping

Suntan Terrace Beach Resort
02.2018 - 11.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Housekeeping/Front Office Assistant

Addy's Villa's
11.2018 - 06.2020
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.
  • Responded to inquiries from callers seeking information.
  • Processed payments and informed individuals of further financial responsibility to facilitate timely payments.

Office Manager

Obsidian Custom Jewelers
03.2009 - 09.2018
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.

General Manager

We're Rolling Pretzel
07.2006 - 03.2009
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee evaluations, and contract details.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.

General Manager

Papa John's Pizza
01.2001 - 04.2006
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee evaluations, and contract details.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Education

High School Diploma - general

Twin Lakes Senior High School
Monticello, IN
05.1990

Skills

  • Customer-oriented
  • Exceptional time management
  • Organized
  • Exceptional communicator
  • Maintain documents and files Plan and coordinate work
  • Interior and exterior cleaning
  • Chemical cleaning
  • Decision making skills
  • Ability to work independently
  • Motivation to excel

Certification

Certified Childcare Provider

First Aid/CPR Certified


Can type 80 wpm


High Knowledge of Microsoft Office.

Very knowledgeable of Computer Programs




Timeline

Nutrition Assistant

Sarasota Memorial Hospital
10.2022 - 07.2024

Office Manager/Housekeeping Supervisor

Outrigger Resort
03.2021 - 08.2021

Owner

Pine Soul Cleaners
09.2019 - 01.2021

Housekeeping/Front Office Assistant

Addy's Villa's
11.2018 - 06.2020

Office/Housekeeping

Suntan Terrace Beach Resort
02.2018 - 11.2020

Office Manager

Obsidian Custom Jewelers
03.2009 - 09.2018

General Manager

We're Rolling Pretzel
07.2006 - 03.2009

General Manager

Papa John's Pizza
01.2001 - 04.2006

High School Diploma - general

Twin Lakes Senior High School
Jill Oldham