Jill Parker
Urbandale,IA
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
11
11
years of professional experience
Work History
General Manager
Caseys General Stores Inc
Urbandale, Iowa
08.2020 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Designed sales and service strategies to improve revenue and retention.
- Created schedules and monitored payroll to remain within budget.
- Administered employee discipline through verbal and written warnings.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
General Manager
Pizza Hut, Yum & Penny Vision
Urbandale, IA
10.2013 - 08.2020
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Conducted the recruitment process by interviewing potential candidates for open positions.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Created schedules and monitored payroll to remain within budget.
- Supervised employees through planning, assignments, and direction.
- Tracked monthly sales to generate reports for business development planning.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
Education
Some College (No Degree) -
DesMoines Area Community College
Ankeny, IASkills
- Schedule Management
- Advertising and marketing
- Process Automation
- Staff Supervision
- Project Management
Timeline
General Manager
Caseys General Stores Inc
08.2020 - Current
General Manager
Pizza Hut, Yum & Penny Vision
10.2013 - 08.2020
Some College (No Degree) -
DesMoines Area Community College