Jill Phillips
Belle Fourche,SD
Summary
Dynamic Nurse Manager with a proven track record in staff supervision, clinical supervision, and quality improvement. Experienced in developing training programs that enhance patient care and streamline operational processes.
Overview
8
8
years of professional experience
Work History
Nurse Manager
Spearfish Canyon Health Care
Spearfish, SD
05.2023 - Current
- Supervised nursing staff to ensure compliance with healthcare standards and protocols.
- Developed and implemented training programs to enhance staff competencies and patient care quality.
- Collaborated with multidisciplinary teams to optimize patient treatment plans and improve outcomes.
- Streamlined operational processes, reducing patient wait times through effective resource management.
- Led quality assurance initiatives, resulting in improved patient satisfaction scores and reduced errors.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
- Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decisionmaking.
Travel Nurse
Medical Solutions
Omaha, NE
06.2018 - 05.2023
- Delivered high-quality patient care in diverse clinical settings across multiple states.
- Collaborated with multidisciplinary teams to develop and implement effective care plans.
- Administered medications and treatments according to established protocols and best practices.
- Mentored and trained new nursing staff on clinical procedures and patient management techniques.
- Streamlined workflow processes, contributing to improved efficiency in patient care delivery.
- Advocated for patient needs, fostering a supportive environment for optimal health outcomes.
- Improved patient outcomes through careful monitoring and thorough documentation of vital signs, medical histories, and treatment plans.
- Demonstrated adaptability in rapidly adjusting to changing unit assignments, consistently maintaining high-quality care delivery across various clinical settings.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans tailored to meet patients'' specific needs.
- Managed a high patient caseload with efficiency and attention to detail, ensuring that each individual received personalized care tailored to their unique needs.
Education
Associate of Science - Nuring
NorthwestTechnical College
Bemidji, MN05-2017
Associate of Applied Science - Human Resources
Mn Community And Technical College
Moorhead Mn05-2013
Skills
- Staff supervision
- Critical thinking
- Quality improvement
- Department management
- Policy development
- Staff leadership
- Clinical supervision
- Conflict management
- Performance improvement
- Staff coaching and mentoring
Timeline
Nurse Manager
Spearfish Canyon Health Care
05.2023 - Current
Travel Nurse
Medical Solutions
06.2018 - 05.2023
Associate of Science - Nuring
NorthwestTechnical College
Associate of Applied Science - Human Resources
Mn Community And Technical College