Jill Portillo

• Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
• Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.

• Answered questions about store policies and addressed customer concerns.
• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.
• Monitored self-checkout systems and provided assistance or intervention where required.
• Collected and authorized payments of guests.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

• Coordinated [Type] partner deliveries to fulfill outstanding orders and maintain optimum process flow.
• Maintained receiving area free of obstacles and safety hazards to comply with Occupational Safety and Health Administration (OSHA) and [State] health laws and regulations.
• Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
• Inspected incoming and outgoing shipments to identify discrepancies with records.
• Processed required paperwork to expedite handling of shipped and received goods.
• Maintained effective and on-schedule delivery of [Type] and [Type] packages, identifying and selecting optimal shipping methods to meet targets.
• responsible for all functions and paperwork relating to receiving. I will operate machinery including baler, compactor, and forklift in a safe and proper manner. Receivers must maximize sales potential through effective and proper procedures for receiving all products entering the store including verifying..
• Issued accurate disbursements and credits for reclaimed [Type] merchandise to maintain inventory system integrity.
• Verified receipt of correct merchandise and entered shipment data into [Type] system database to enable accurate inventory maintenance.

• Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Created appealing food arrangements for party trays and specialized orders.
• Listened to customer requests and suggested additional menu items as appropriate to upsell products.
• Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
• Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Made food according to standard recipes with requested changes for customer satisfaction.

Accurately Rearrange Grocery, Vitamins & Dairy items by the correct & updated Schematics. Restock incoming resets to shelving units. Scan & replace Scanning stickers to designed area of item[s]

• Updated quality control standards, methods and procedures to meet compliance requirements.
• Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
• Calibrated instruments and scales in production area and quality lab.

• Restocked and organized merchandise in front lanes.
• Answered questions about store policies and addressed customer concerns.
• Helped customers complete purchases, locate items and join reward programs.
• Monitored self-checkout systems and provided assistance or intervention where required.
• Collected and authorized payments of guests.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Checked identification for proof-of-age for alcohol and tobacco sales.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

• Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Emptied trashcans and transported waste to collection areas.
• Delivered quality customer service to address urgent needs and cleaning requests.
• Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Vacuumed rugs and carpeted areas in offices, lobbies and corridors.

• Operated sewing machines to join, reinforce or decorate products and performed hand stitching for smaller projects.
• Drew patterns and cut fabric pieces, assembled and sewed to create wearable garment.
• Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.

• Sewing curtains & Pillows.
• Measuring Length/Width for an accurate hem.
• Upholstering dining chair cushions.
• Drew patterns and cut fabric pieces, assembled and sewed to create wearable garment
• Operated sewing machines to join, reinforce or decorate products and performed hand stitching for smaller projects