Jill Rankin
Summary
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Dynamic individual with hands-on experience in People Experience, Travel Management, Real Estate Management, Recognition (and more) and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
24
24
years of professional experience
Work History
Global Experience Leader
DataStax Inc.
07.2022 - Current
- Optimized global travel management, enhancing vendor relationships and compliance for frequent travelers.
- Managed corporate real estate strategy, including lease negotiations and space planning to align with business growth and cost efficiency.
- Designed a comprehensive people experience strategy, fostering engagement and a strong workplace culture.
- Developed a people experience data dashboard, measuring engagement across the organization from hire to departure.
- Enhanced the onboarding program to be experience and data driven, to help understand the engagement of new hires.
- Oversee the operations of onboarding
- Managed recognition program (Bonusly, Inspirato, Anniversaries, etc.)
- Directed facilities operations, including leading the opening and launch of a new office with a strong employee-experience-first approach.
- Collaborated cross-functionally to create seamless, end-to-end experiences that supported productivity, connection, and well-being.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Maintained database systems to track and analyze operational data.
- People leader on the People Experience Team
Sr. Manager, Health & Safety
KinderCare Learning Companies
03.2021 - 07.2022
- Support business recovery and transition to a post pandemic operations style
- Made recommendations grounded in data, facts and guidance of medical professionals and pandemic experts.
- Routinely update senior management on all company safety status with impact on employees and children
- Evaluate safety reporting programs, analyze trends and validate effectiveness of implemented strategies to ensure intended impact has been made
- Made health tools (apps and thermometers) available to families and staff, particularly in underserved communities in partnership with the Kinsa organization to ensure anyone with symptoms of illness stays home
- Partnered with the WELL Building Institute to seek and achieve the WELL Health- Safety Rating Seal for 1549 locations and over 12 million square feet with the intention being creating the healthiest environment to be able to perform at their best each day
- Ensures compliance with federal, state, and local safety laws, regulations and rules
- Ensures completion of required OSHA programs and reporting
- Identify opportunities to minimize workplace injuries, accidents, and health problems
- Conducts employee training on applicable safety standards
- Reviews safety training and recommend revisions, improvements, and updates
- Chairs Office safety committee and influences safety committee in each location (1500+)
Quality Manager, Health & Safety
KinderCare Learning Companies
03.2019 - 03.2021
- People leader of two functions (Quality and Health & Safety)
- Observe and coach for engaging and safe experiences in sites
- Influence field leaders to create engaging experiences which leads to business success
- Navigate significant change in responsibilities when pandemic began in March 2020
- Created Covid Response plan and supporting resources to keep children and teachers safe and healthy
- Analyzed data and make recommendations grounded in facts to make quick decisions throughout an rapidly changing pandemic
- Consistent and calm communication style in an uncertain time
- Maintained many professional partnerships
- Updated policies and procedures grounded in the experience of staff and families
- Supported in company wide events including travel, lodging, health needs, set up, take down, vendor management
Operations / Health & Safety Manager
KinderCare Learning Companies
11.2016 - 03.2018
- People Leader of two functions (Operations and Health & Safety)
- Create SOPs, policies, procedures, resources tied to business growth
- Business acumen and supporting business drivers
- Cultivating relationships to drive business
- Maintaining all safety programs, continual identification of opportunities based on data
- Supporting multiple brands with operations and safety
- Regulatory support from multiple agencies (Licensing, OSHA, Health Departments, Department of Labor, Department of Justice, etc.)
- Managed multiple vendors including contracts, negotiations, internal leadership approval.
- Sat on project team for new center growth, to support key operational and safety decisions to be made during new builds and acquisitions
- Supported in company wide events including travel, lodging, health needs, set up, take down, vendor management
- Understanding of environmental wellness needs
- Understanding of facilities needs
- Strategic partnership and training of facilities teams
Health & Safety Coordinator/Representative II
Knowledge Universe / KinderCare Education
04.2011 - 11.2016
- Intake and triage calls, respond and support in emergencies/crisis situations
- Creation and update of policy, procedure, best practices, resources and trainings
- Evaluate and communicate needs of the business
- Communication to key partners based on needs identified through data and trends
- Cultivated strong relationship with key cross functional partners
- Support the Experience team in hosting large events
- Facilitate large trainings, collaborative/innovative meetings
- Supported third party Safety Consultation
- Determined needs for new business development
- Support in center security matters
- Oversight of corporate safety program including quarterly building inspections, recruit employee participation, schedule and lead the quarterly safety meetings and routine CPR/AED/First Aid training for participating employees.
- Perform ergonomic assessment regularly
- Maintain AED program
Risk Management Coordinator
Knowledge Learning Corporation
07.2008 - 04.2011
- Support internal hotline and responding to center incidents
- Incident documentation
- Crisis management
- Provide emotional support during times of stress for callers
- Supported a variety of Risk Management functions (Workers' Compensation, Health & Safety, Student Accidents, Claims review, etc.)
Teacher / Assistant Teacher
KinderCare Learning Center
12.2001 - 07.2008
- Cared for children of all ages (infants through 12 years)
- Built meaningful relationships with families and staff, understanding it begins with meaningful experiences.
- Supported in operational execution in day to day, emergency situations and problem resolution.
Education
Bachelor of Science - Education, health education, biology
Western Oregon University
Monmouth, OR06.2006
Skills
- Effective people leader
- Strong analytical thinker and data driven
- Strategic planning
- Process improvement
- Agile and thrive in a fast-paced environment
- Proficient in professional communication methods
- Effective customer service skills
- Strong organizational abilities
- Experienced in overseeing several projects at once
- Enjoy taking on new opportunities and learning new skills
- Computer skills including data entry, Microsoft Word, Excel, Power Point, Outlook, and internal programs including STARs and CARES
- Cultural awareness
Timeline
Global Experience Leader
DataStax Inc.
07.2022 - Current
Sr. Manager, Health & Safety
KinderCare Learning Companies
03.2021 - 07.2022
Quality Manager, Health & Safety
KinderCare Learning Companies
03.2019 - 03.2021
Operations / Health & Safety Manager
KinderCare Learning Companies
11.2016 - 03.2018
Health & Safety Coordinator/Representative II
Knowledge Universe / KinderCare Education
04.2011 - 11.2016
Risk Management Coordinator
Knowledge Learning Corporation
07.2008 - 04.2011
Teacher / Assistant Teacher
KinderCare Learning Center
12.2001 - 07.2008
Bachelor of Science - Education, health education, biology
Western Oregon University
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