Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
Generic

Jill Resendiz

Stevensville,MI

Summary

Strong and encouraging leader and analytical problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Proficient in using independent decision-making skills and sound judgment to positively impact company success.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Assistant Director Product Innovation & Labels and Placards

LABELMASTER
03.2023 - Current
  • Avid change agent who thrives leading cross-functional teams to optimize data research
  • Documenting the quantitative values along with storyboarding customer innate qualitative needs into innovative solutions
  • 2023 was challenged with pivoting to internal operations and sales support
  • Mid-year results are 0.7% over last year (YTD)

Senior Product Manager

LABELMASTER
03.2021 - 03.2023
  • Strong project management background, with customer centric brand positioning, revenue and market share that are intrinsically woven into product management
  • Continued the growth of my product lines with a P&L of $20.9M in revenue and $13M in Gross Margin
  • Directed early analysis of current market conditions and global threats of limited supply for new business opportunities
  • Demand for these product lines continued to record levels due to Ecommerce reaction to Pandemic
  • Communicated with senior leadership regarding these pressures and offered solutions working internally with operations
  • Extended this problem solving externally with established partners along with forging new relationships
  • Managed and developed my team of direct reports along with mentoring others in the organization
  • Technology assisted in most endeavors with customers, quality claims and any complaints with their remote / hybrid work and concerns
  • Learning to adapt, listen and respond on multiple platforms became a part of product development along with exhibiting leadership
  • Communication included written documents such as: trial plans, KPI’s, marketing collateral, virtual engagement with Zoom meetings, and Website Content.

Product Manager

LABELMASTER
03.2018 - 03.2021
  • Strong project management background, with customer centric brand positioning, revenue and market share that are intrinsically woven into product management
  • Continued the growth of my product lines with a P&L of $20.9M in revenue and $13M in Gross Margin
  • Directed early analysis of current market conditions and global threats of limited supply for new business opportunities
  • Demand for these product lines continued to record levels due to Ecommerce reaction to Pandemic
  • Communicated with senior leadership regarding these pressures and offered solutions working internally with operations
  • Extended this problem solving externally with established partners along with forging new relationships
  • Managed and developed my team of direct reports along with mentoring others in the organization
  • Technology assisted in most endeavors with customers, quality claims and any complaints with their remote / hybrid work and concerns
  • Learning to adapt, listen and respond on multiple platforms became a part of product development along with exhibiting leadership
  • Communication included written documents such as: trial plans, KPI’s, marketing collateral, virtual engagement with Zoom meetings, and Website Content.

Product Manager

BOISE PAPER
07.2012 - 10.2017
  • Promoted to provide marketing, product management and development leadership for 3M on their $300M/year adhesive note base (Post-It Notes) business
  • Identified for development as a product manager for Uncoated Facestock grades
  • Managed salvage operations of release liner grades to narrow-web-width customers
  • Utilization of quality dispositions of parent rolls and applying downstream customer converting requirements was able obtained positive recovery margins of $500M/year.

Quality Analyst

BOISE PAPER
07.2012 - 10.2017
  • Promoted to provide marketing, product management and development leadership for 3M on their $300M/year adhesive note base (Post-It Notes) business
  • Identified for development as a product manager for Uncoated Facestock grades
  • Managed salvage operations of release liner grades to narrow-web-width customers
  • Utilization of quality dispositions of parent rolls and applying downstream customer converting requirements was able obtained positive recovery margins of $500M/year.

Business Analyst

WHIRLPOOL CORPORATION
07.2005 - 10.2008

Training Manager

WHIRLPOOL CORPORATION
03.2002 - 07.2005

Education

Master of Arts - Organizational Management

The University of Phoenix

Bachelor of Arts - History

The University of Toledo

Paralegal Post-Baccalaureate Certificate -

Kaplan University

Skills

  • Operations Management
  • Project Management
  • Risk Analysis
  • Business Development
  • Team Operations
  • Strategic Planning
  • Data Analysis
  • Marketing
  • Performance Management
  • Team Leadership
  • Key Performance Indicators
  • Customer Relationship Management (CRM)

Accomplishments

    ASQ Certified Lean Six Sigma Black Belt

Certification

  • Lean Six Sigma Black Belt Certificate, Villanova University
  • ASQ Certified Six Sigma Black Belt (expired)
  • ASQ Certified Six Sigma Green Belt

Timeline

Assistant Director Product Innovation & Labels and Placards

LABELMASTER
03.2023 - Current

Senior Product Manager

LABELMASTER
03.2021 - 03.2023

Product Manager

LABELMASTER
03.2018 - 03.2021

Product Manager

BOISE PAPER
07.2012 - 10.2017

Quality Analyst

BOISE PAPER
07.2012 - 10.2017

Business Analyst

WHIRLPOOL CORPORATION
07.2005 - 10.2008

Training Manager

WHIRLPOOL CORPORATION
03.2002 - 07.2005

Master of Arts - Organizational Management

The University of Phoenix

Bachelor of Arts - History

The University of Toledo

Paralegal Post-Baccalaureate Certificate -

Kaplan University

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