JILL CLONKEY

• Greet guests at front desk and engaged in pleasant conversations while managing check-in process.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Collected copays, fees, and payments.
• Enhanced customer satisfaction by providing efficient and professional front desk services.
• Developed strong working relationships with team members, fostering a positive work environment.
• Confirmed appointments, communicated with clients, and updated client records.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Helped customers with the orders of contacts and helped pick out and write up orders for glasses

Responsible for filling and supply medications in the machines for each department in the hospital.

Passed and certified IV tech i fulfill the duties for drawing up and injecting the correct does of medication into IV bags for patients.

Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Counted and labeled prescriptions with correct item and quantity.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
• Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

• Receive written prescription or refill requests and verify that information is complete and accurate
• Establish or maintain patient profiles, including lists of medications taken by individual patients
• Answer telephones, responding to questions or requests
• Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information
• Operate cash registers to accept payment from customers
• Prepare and process medical insurance claim forms and records
• Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels.

• Check with customers to ensure that they are enjoying their meals and take action to correct any problems
• Collect payments from customers
• Take food and beverages orders
• Serve food and beverages to customers
• Clean tables or counters after customers have finished dining
• Stock service areas with supplies such as coffee, food, tableware, and linens
• Remove dishes and glasses from tables or counters, take them to kitchen for cleaning
• Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests
• Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom
• Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee
• Escort customers to their tables.

Answered phones

Wrote up estimates for jobs

Took Inventory

Filing