Janelle Roberson
Renton,WA
Summary
Invested Social Worker dedicated to forming trusting relationships and advocating for best interest of clients. Respectful and compassionate professional offering 36 year background serving community by providing guidance for clients in need.
Overview
41
41
years of professional experience
Work History
Social Worker
DSHS Dept Of Social And Health Services
Seattle, WA
01.2000 - 05.2017
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- De-escalated stressful situations through individual and family crisis interventions.
- Supported clients and families with empathy and compassion during difficult times.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
Vocational Rehabilitation Counselor
State Of Washington
Seattle, WA
01.1992 - 12.1999
- Advocated for reasonable accommodations, supporting clients in overcoming workplace barriers.
- Implemented evidence-based practices in counseling sessions, fostering growth and positive change in clients'' lives.
- Developed strong rapport with clients by demonstrating empathy and understanding of their unique challenges.
- Conducted labor market research to better inform clients of potential career opportunities.
- Provided guidance on job-search strategies, resulting in successful employment for numerous clients.
- Led workshops on resume writing and interview skills, empowering clients to secure competitive positions.
Rehabilitation Counselor
Echo Glen Children's Center
Snoqualmie, WA
01.1981 - 12.1991
- Assisted individuals with addressing disabilities and developing career plans.
- Administered preliminary and comprehensive vocational assessments.
- Coordinated community resources and secured referrals.
- Promoted development of interviewing, resume writing, and etiquette skills.
- Built and maintained strong referral networks with local agencies to connect clients with appropriate services for their unique needs.
- Advocated for appropriate accommodations on behalf of clients in educational or workplace settings, ensuring equal opportunity participation in daily activities.
Quality Control Specialist
Alaska Fishing
Bristol Bay, AK
06.1976 - 08.1981
- Collaborated with cross-functional teams to ensure consistent adherence to quality standards across all products.
- Inspected finished goods to verify conformance with customer specifications and company quality standards.
- Participated in external audits as a subject matter expert, showcasing organizational commitment to excellence in quality management systems implementation.
- Sustained a high level of focus during extended work shifts, ensuring consistent quality and productivity throughout the day.
- Maintained a clean and sanitary work environment, adhering to strict food safety guidelines.
- Operated conveyor systems to quickly move fish throughout factory processing stations.
- Completed cycle counts and monthly inventory.
- Conducted regular inspections and audits to check quality and verify inventory levels.
- Performed general housekeeping and cleaning tasks.
- Consistently lifted materials weighing as much as 50 pounds.
Education
Bachelor of Arts - Human Services
Western Washington University
Bellingham, WA06.1980
Skills
- Compassionate
- Case Management
- Conflict Resolution
- Social Services
- Cooperative
- Case Documentation
- Empathy building
- Customer Service
- Scheduling and Coordinating
- Team Management
- Packaging and Labeling
- Sanitation and Cleanliness
Timeline
Social Worker
DSHS Dept Of Social And Health Services
01.2000 - 05.2017
Vocational Rehabilitation Counselor
State Of Washington
01.1992 - 12.1999
Rehabilitation Counselor
Echo Glen Children's Center
01.1981 - 12.1991
Quality Control Specialist
Alaska Fishing
06.1976 - 08.1981
Bachelor of Arts - Human Services
Western Washington University