JILL SACCA
Livermore,CA
Summary
Experience Training Specialist with a 20-year record of success in designing, developing, implementing, and overseeing training programs end-to-end. Accustomed to collaborating with managers to hone in on unique requirements and am prepared to bring productivity, engagement, and training effectiveness to ensure long-term success.
Overview
22
22
years of professional experience
Work History
Training Specialist II
Lam Research
10.2022 - Current
- Coordinate employee training programs. 175 sessions, 700 re-certifications, 300 certifications in 3-months
- Collaborate with trainers, subject matter experts, instructional designers, and manufacturing management.
- Trusted advisor - propose relevant training to promote continued success and professional growth in personnel.
- Designed and facilitated training courses, aligning new learning development and solutions to organization's strategic goals, mission, and vision
- Identify appropriate training approaches to optimize training processes.
- LMS migration project lead for Livermore site – Success Factors to Cornerstone.
- Assisted in analyzing and assessing training and development needs for organizations, departments, and individuals.
- Converted curriculum from print to digital, utilizing on-the-job-training checklist in LMS.
- Organized and implemented coursework, oversaw scheduling and monitored attendance through learning management systems.
Sales Effectiveness Training Coordinator
Carl Zeiss Meditec, Inc
07.2003 - 09.2022
- Design, develop and implement and evaluate training programs to support company training initiatives for multi-disciplinary, multi-segmented medical sales teams.
- Key Stakeholder - enterprise projects, sales onboarding, planning and execution of new hire training, pre-exhibit sales training, national sales meetings, team expansions, product launches, continuous education courses, and workshops. Avg. 4 programs a month.
- Collaborate with trainers, marketing, and leadership to identify skills, gaps, program alignment, and messaging.
- Manage preparation of training content, using instructional design techniques that facilitate learner engagement and increased productivity, while seeking budget cost savings.
- Decrease costs and live training time by 50% by devising new hire training to virtual and live sessions.
- Increased productivity of training staff by managing production of training and meeting materials. Provide extensive support in agenda creation, PowerPoint presentations, excel, matrixes, and manage and support execution of virtual and live training events.
- Manage training calendar and develop practical program schedules.
- Measure and track learner performance, and progress. Report training results, insights, and training analytics.
- Learning Management System (LMS) Administrator: User management, course creation, process changes, ongoing validation, program, courses, OJTs, and certifications.
- Create work instructions to support learning for LMS users and managers. Boost and monitor LSM engagement.
- Manage continuous training qualifications, skills, and experience in Good Documentation Processes to adhere to industry standards. Familiar with ISO 9001 compliance. Successfully passed several internal/external audits.
- Proved successful working within tight deadlines and a fast-paced environment
- Demonstrated strong organizational and time management skills while managing multiple projects
Executive Assistant to VP of Operations
Carl Zeiss Meditec, Inc.
Dublin
06.2001 - 06.2003
- Performed day-to-day operations to support the Manufacturing leadership team.
- Generate daily shortage reports and monthly/quarterly summaries on quality and customer satisfaction.
- Manage and report on the customer hotline. Avg. 30 calls per day.
- Ensure corporate compliance and report on training results.
- Cross-team collaboration with marketing, engineering, and production teams to ensure alignment with production plans.
- Activity committee member
Education
Studies Towards - Business Administration
Dean College
Franklin, MAContinuous Professional Development
LinkedIn Learning
Skills
- Excellent working knowledge of life science, capital equipment, GMP, and GDP best practices
- Excellent experience in collaborating in team environments, cross-function team leadership
- Training Program Design Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor, and evaluate)
- Strategic Goals Strong communication, presentation skills, and project management
- Logistics Operations Excellent ability to oversee training schedules, communications, and resources
- Data Analysis Measure training effectiveness and provide solutions for improvements to curriculum
- Proficient in MS Office, MS Teams, SharePoint, Smart Sheets, Adobe
- LMS Administrator: IMC, SkillSoft, SuccessFactors, Cornerstone, Adobe Connect
- Instructional design and training: Articulate, Storyline 360, SCORM, MP4 video editing
- Event management software: CVENT, exposure to Salesforce
- Quality Systems training: DMS, Agile, GMP, SOP management, CAPA resolution
- Video Conferencing (schedule, host & train): WebEx, Zoom, GoTo Meeting, MS Teams, Skype
- Familiar with Sales Training methodologies: SPIN selling, Negotiation, Sales funnel, consultative selling techniques
- Lean Six Sigma and Kaizen trained Understand GMP – Workmanship standards
- Excellent technical & troubleshooting skills
Awards
2021 Spirit Recognition Award: Outstanding performance and exceptional commitment to teamwork
Timeline
Training Specialist II
Lam Research
10.2022 - Current
Sales Effectiveness Training Coordinator
Carl Zeiss Meditec, Inc
07.2003 - 09.2022
Executive Assistant to VP of Operations
Carl Zeiss Meditec, Inc.
06.2001 - 06.2003
Studies Towards - Business Administration
Dean College
Continuous Professional Development
LinkedIn Learning