Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Payroll Assistant
Ministry Of Labor
Port of Spain, Trinidad & Tobago
04.1996 - 01.1997
Calculated employee leave time by comparing available hours against listed hours.
Calculated overtime wages and vacation accruals as required by state laws.
Reviewed employee tax forms to ensure compliance with federal regulations.
Posted work hours completed to files to properly bill clients.
Customs Brokerage Representative
Ministry of Finance- Customs and Excise Division
Port of Spain, Trinidad & Tobago
03.1997 - 04.1998
Prepared, checked and filed documentation with customs department.
Determined and tracked taxes and processed payments on behalf of client using cash, check and credit card.
Calculated exchange rates to monitor proper conversion of items.
Assisted up to 20 customers per day with customs questions and processes.
Analyzed shipping manifests for accuracy prior to filing entry documents with Customs Authority.
Monitored shipments and obtained clearance from customs and other agencies.
Store Manager
S&D Underground
Brooklyn, NY
05.1998 - 01.2000
Mitigated business risks by working closely with staff members and assessing performance.
Updated and maintained store signage and displays.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Evaluated store performance and incorporated feedback to implement improvement plans.
Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Monitored inventory levels and placed orders to restock shelves.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Prepared staff work schedules and assigned team members to specific duties.
Home Health Aide
Aides at Home
Staten Island, NY
10.2000 - 10.2001
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Took initiative to ensure all tasks were completed efficiently within the designated time frame.
Provided companionship and monitored health condition of clients.
Performed light housekeeping duties such as laundry, vacuuming and dusting.
Observed changes in client's physical or mental condition and reported any changes immediately to supervisor or case manager.
Checked patients' pulse, temperature and respiration.
Encouraged patients to maintain independence while helping them complete tasks they are unable to do alone.
Answered questions from family members about the care being provided to the client.
Recognized emergency situations and implemented appropriate procedures.
Maintained records of patient care, progress or problems to report and discuss observations.