Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jill Sandino

Hercules,CA

Summary

Dedicated Medical Assistant with experience at Kaiser Permanente, excelling in patient-focused care and clinical documentation. Skilled in HIPAA compliance and vital sign monitoring, I enhanced patient satisfaction through compassionate communication and effective collaboration with healthcare teams. Committed to maintaining a safe clinical environment while ensuring thorough patient care and support.

Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Overview

23
23
years of professional experience

Work History

Medical Assistant

Kaiser Permanente
12.2001 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

Education

NHA Phlebotomy Technician (CPT) Certification - Phlebotomy

Phlebotomy Training Program
El Cerrito, CA
03-2025

Associate of Science - Nursing

Contra Costa College
San Pablo, CA
05-2024

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • Vital sign monitoring
  • Direct patient care
  • Clinical documentation
  • Patient-focused care
  • Data entry
  • Phlebotomy

Timeline

Medical Assistant

Kaiser Permanente
12.2001 - Current

NHA Phlebotomy Technician (CPT) Certification - Phlebotomy

Phlebotomy Training Program

Associate of Science - Nursing

Contra Costa College
Jill Sandino