Summary
Overview
Work History
Education
Skills
Timeline
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Jill Schopps

Denver,CO

Summary

With a proven love animals and working with them is more than a job, it's more like fun. My grooming has taught me a lot about dogs and cats, their personalities, temperments, quirks and silly habits . Getting back to work with animals is all I want to do and what would be better than taking care of them when they need a little more attention because Mom and/or Dad isn't there.

At Barkin Barbers I excelled in delivering personalized pet grooming services, enhancing customer satisfaction through expert grooming techniques and strong communication skills. Demonstrated ability to build trust with pets and clients alike, significantly contributing to repeat business. My approach combines patience, empathy, and meticulous attention to detail, ensuring exceptional service and care.

My years at Elitch Gardens taught me a lot of similar skills only with people.


Overview

17
17
years of professional experience

Work History

Pet Stylist

Muddy Paws
09.2017 - 05.2018
  • Enhanced customer satisfaction by providing personalized grooming services tailored to each pet''s needs and preferences.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.

Pet Stylist

Barkin Barbers
03.2010 - 01.2017
  • Enhanced customer satisfaction by providing personalized grooming services tailored to each pet''s needs and preferences.
  • Developed creative solutions for challenging pet styling requests, exceeding customer expectations with every finished product.
  • Gained trust of pets through gentle handling techniques, minimizing stress during grooming appointments.
  • Demonstrated expertise in various grooming styles and techniques to accommodate diverse breeds and sizes of pets.
  • Built strong client relationships through excellent communication and customer service skills, leading to increased repeat business.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.

Restaurant Manager

Elitch Gardens
06.2001 - 10.2005
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.

Education

Pet Grooming, Kennel Management

Colorado School of Dog Grooming
Lakewood, CO
08-1991

Skills

  • Strong communication skills
  • Patience and empathy
  • Hygiene and cleanliness
  • Animal behavior
  • Expert grooming techniques
  • Animal handling
  • Attention to detail
  • Problem-solving abilities
  • Animal care
  • Reliability

Timeline

Pet Stylist

Muddy Paws
09.2017 - 05.2018

Pet Stylist

Barkin Barbers
03.2010 - 01.2017

Restaurant Manager

Elitch Gardens
06.2001 - 10.2005

Pet Grooming, Kennel Management

Colorado School of Dog Grooming

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Jill Schopps