Jill Semple
Deer Park,NY
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Chase Dental Sleep Care
11.2019 - Current
- Answer phones and attended to patients questions and concerns.
- Scheduled appointments for patients.
- Tracked all patients documentations from doctors and hospitals and updated it into the computer.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Sales Associate
Burlington Stores
08.2013 - 11.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Groomer Assistant/Customer Service
Elite Pet Grooming
05.2008 - 05.2013
- Trimmed nails using clippers and grinders.
- Removed undercoat buildup and conducted de-shedding on double-coated animals.
- Dematted dogs and trimmed hair in ears and between paw pads.
- Bathed dogs and cats to remove fleas, ticks and other skin parasites.
- Stocked and replenished merchandise according to store merchandising layouts.
- Handled all customers relations in a gracious manner and in accordance with company policies.
Administrative Manager
Choice Distributions
02.2004 - 05.2008
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Created organized filing system to manage department documents.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Education
Business
Hunter Business School
Levittown, NY02.2004
Skills
- All Microsoft office applications
- Excellent problem solving
- Ability to work in a fast-paced environment
- Excellent customer service (10 years)
- Customer Care
- Animal Care
Timeline
Administrative Assistant
Chase Dental Sleep Care
11.2019 - Current
Sales Associate
Burlington Stores
08.2013 - 11.2019
Groomer Assistant/Customer Service
Elite Pet Grooming
05.2008 - 05.2013
Administrative Manager
Choice Distributions
02.2004 - 05.2008
Business
Hunter Business School
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