Jill Shannon
Las Cruces
Summary
Proven Administrator with a track record of enhancing operational efficiency at Blue Horizon Properties. Expert in office management and staff supervision, significantly reducing overhead costs. Skilled in decision-making and customer service, ensuring superior service delivery and optimal team performance. Demonstrates meticulous attention to detail and a commitment to maintaining confidentiality.
Overview
14
14
years of professional experience
Work History
Administrator
Blue Horizon Properties
12.2016 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Reduced overhead costs through careful budget management and resource allocation.
- Oversaw maintenance of office equipment, minimizing downtime due to malfunctions or repairs.
- Optimized supply chain logistics for office supplies, avoiding stockouts and excess inventory.
- Managed scheduling for executive staff to ensure optimal time management and productivity.
- Maintained database systems to track and analyze operational data.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated staff performance and provided coaching to address inefficiencies.
Administrator
Preferred Assisted Living
05.2010 - 12.2016
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Improved employee productivity with effective time management strategies for daily tasks.
- Oversaw maintenance of office equipment, minimizing downtime due to malfunctions or repairs.
- Enhanced employee onboarding process, improving new hire satisfaction and reducing time to productivity.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
Bachelor of Science - Athletic Training Education
New Mexico State University
Las Cruces, NM07.2000
Skills
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Office Administration
- Decision-Making
- Office Management
- Documentation And Reporting
- Staff Management
- Schedule Coordination
- Employee Supervision
- New Hire Onboarding
- Business Administration
- Document Control
Timeline
Administrator
Blue Horizon Properties
12.2016 - Current
Administrator
Preferred Assisted Living
05.2010 - 12.2016
Bachelor of Science - Athletic Training Education
New Mexico State University
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