Jill Skalicky
New Richland,MN
Summary
Dynamic and results-driven professional with extensive experience at Lowe's as a Merchandising Service Manager. Proven track record in team leadership and customer service, enhancing team performance and satisfaction. Skilled in policy enforcement and project management, fostering a positive work environment while ensuring compliance with safety regulations.
Overview
29
29
years of professional experience
Work History
Merchandising Service Manager
Lowe's
08.2005 - Current
- Hired, trained and supervised team of service staff members to meet business goals.
- Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Ensured compliance with safety regulations by regularly inspecting equipment and workspaces.
- Established team priorities, maintained schedules and monitored performance.
- Facilitated cross-functional team collaboration, improving resolution time for complex service issues.
Quality Control Technician
Viracon
06.1998 - 07.2005
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
Safety Consultant
Safety Consultants
10.1996 - 06.1998
- Enhanced workplace safety by conducting thorough risk assessments and implementing effective control measures.
- Managed incident investigations to identify root causes, leading to the implementation of preventive measures.
- Monitored changes to industry regulations, ensuring timely updates to company policies and procedures accordingly.
- Audited and reviewed drivers daily logs for compliance to industry standards
Education
Office Administration
Minneapolis Business College
Roseville10-1996
Skills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Time management
- Customer service
- Employee relations
- Work Planning and Prioritization
- New employee hiring
- Policy and procedure enforcement
- Inventory management
- Project management
- Performance evaluations
Timeline
Merchandising Service Manager
Lowe's
08.2005 - Current
Quality Control Technician
Viracon
06.1998 - 07.2005
Safety Consultant
Safety Consultants
10.1996 - 06.1998
Office Administration
Minneapolis Business College
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