Results-oriented RN Case Manager with over 15 years of expertise in patient care and team leadership. Recognized for exceptional clinical assessment and impactful communication skills, dedicated to enhancing patient outcomes through interdisciplinary collaboration and high-quality care. Experienced RN Case Manager with a proven track record in care planning and interdisciplinary collaboration. Demonstrated ability to monitor patient conditions and provide critical assessments, enhancing patient outcomes in palliative care settings.
Overview
16
16
years of professional experience
Work History
RN Case Manager
LHC Group - UPHS Hospice
Escanaba, MI
03.2019 - 11.2025
Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) to track patient data.
Coordinated healthcare team efforts to establish, implement, and assess individualized patient care plans.
Advocated for patient needs within interdisciplinary teams, executing outlined treatment strategies.
Maintained precise records of hospice treatments and promptly reported condition changes to physicians.
Facilitated hospice admissions and discharge processes efficiently.
Monitored patient conditions, documenting changes and providing updates to healthcare teams.
Conducted regular assessments of pain management effectiveness and adjusted plans as needed.
Performed daily visits to evaluate needs of hospice patients in homes or nursing facilities.
Provided emotional support to patients and families during end-of-life transitions.
Educated caregivers, including family, staff at SNF, ALF, and AFC facilities throughout Delta, Menominee, and Dickenson counties.
Responded swiftly to emergencies, delivering optimal care and life-saving interventions.
RN, Medical-Surgical
OSF St. Francis Hospital
Escanaba, Michigan
10.2015 - 08.2018
Delivered patient care in medical-surgical unit at community hospital.
Monitored vital signs, reporting changes to healthcare team promptly.
Administered medications and treatments per established protocols and guidelines.
Educated patients and families on health management and post-discharge plans.
Collaborated with multidisciplinary teams to enhance patient outcomes and safety.
Documented patient information in electronic health records accurately and efficiently.
Participated in quality improvement initiatives to elevate nursing practices.
Responded effectively to life-saving situations using established nursing protocols.
Coordinated discharge planning to ensure continuity of care post-hospitalization.
Referred patients to specialized health resources or community agencies to furnish additional assistance.
RN Supervisor
Bishop Noa Home for Senior Citizens
Escanaba , MI
11.2009 - 09.2015
Supervised nursing staff to ensure quality patient care and compliance with protocols.
Coordinated resident care plans with multidisciplinary teams for optimal outcomes.
Conducted regular training sessions to enhance staff skills and knowledge.
Implemented safety procedures to protect residents and staff in the facility.
Monitored patient health status and responded to changes promptly and effectively.
Facilitated communication between families and healthcare providers regarding resident needs.
Evaluated resident care techniques to improve service delivery and satisfaction.
Resolved conflicts among nursing staff in a timely manner while promoting positive working relationships.
Provided clinical leadership and direction for nursing staff, ensuring that all tasks were completed in accordance with accepted standards of care.
Responded promptly to inquiries from physicians or other healthcare providers regarding changes in medication orders or treatments.
Actively listened to concerns from both patients and staff members regarding issues related to patient care.
Participated in continuing education courses related to advances in nursing practice.
Ensured that all documentation met legal requirements before submission.
Investigated incidents involving patients or staff members, documenting findings as necessary.
Facilitated interdisciplinary meetings between physicians, nurses, social workers, therapists, dietitians, and pharmacists to discuss treatment plans for individual patients.