Committed to ensuring customer satisfaction by providing exceptional service. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Customer Care, fuel sales, catering orders, pilot services, ground transportation.
I worked on the line outside, fueling aircraft, parking incoming aircraft, shuttling pilots, delivering passengers and catering. Towing aircraft,
I had an aircraft detailing business on the side for locally based planes.
Additionally, I worked for gliders of Aspen, running wings and retrieving aircraft upon landing.
I attended flight school through Aspen Aviation where I was part owner in a 172 that was leased back to the school.
I started the Concierge service at ABO around 1989, providing services for guests in obtaining hotels, ground transportation, and activities.