Summary
Overview
Work History
Education
Skills
Experienceoverview
Careerdevelopment
Awards
Qualifications Summary
Timeline
Generic

JILL STRENGER

La Jolla,USA

Summary

Dynamic, highly-motivated, and well-rounded professional with practical experience and solid understanding of diverse range of business management applications. To including, sales and marketing, team building, sales and catering management and first-rate customer relations development. Demonstrated ability to select, train, and retain self-motivated, customer-oriented employees; possess high-caliber presentation, negotiation, and closing skills. -Quick learner; able to easily grasp new ideas, concepts, and sales techniques combined with proficiency in Microsoft Word, Excel, Envision and Delphi, Internet usage, and other computer skills -Able to make rapid assessments and quickly revise tactics to ensure progress and goal achievement -Perform well both as an independent contributor and team player -Proven solid communication, interpersonal, time management, analytical, organizational, and leadership skills.


Overview

23
23
years of professional experience

Work History

Guest Room and Catering Sales Manager

Hilton Garden Inn
01.2023 - 12.2024
  • Responsible for maintaining existing relationships while building new client base
  • Replied to and contracted Delphi, C-Vent, sports and social room block leads
  • Increased event bookings by developing and implementing effective catering sales strategies.
  • Organized corporate meetings, special events and social occasions to satisfy client requirements and increase facility revenues.
  • Exceeded both quarterly and annual sales goals.

Sales Evaluator

ShopTalk20/20
01.2016 - 12.2020
  • Record and evaluate both Sales and Catering teams for a variety of hotel brands
  • Promptly assess recordings and complete necessary materials
  • Work independently to accomplish deadlines and goals

Catering Sales Manager

Casa Monica Resort & Spa
01.2015 - 12.2016
  • Responsible for $168,500 quarterly sales goals
  • Negotiated catering minimums, prepared contracts and collected deposits
  • Worked closely with all departments to ensure maximum revenues were achieved

Independent Human Resources Contractor and Sales Manager

Employment Resources and Solutions
01.2008 - 12.2015
  • Perform various tasks involving human resource management and accomplish assignments in a timely manner
  • Generate business opportunities by establishing and maintaining productive relationships with prospective clients
  • Proactively involved in numerous community events and take part in various organizations

Catering Sales Manager

Hyatt Regency Jacksonville
01.2005 - 12.2008
  • Administered successful events outcome for groups from 30 to 3,500
  • Directed the solicitation of new business while managing existing accounts
  • Organized and facilitated training programs to new catering managers to enhance performance and increase profitability
  • Associated with community groups and leaders to expand client base and generate business opportunities
  • Successfully maintained an $180,000 monthly quota

Catering and Convention Services Sales Manager

Hyatt Regency Rochester
01.2002 - 12.2005
  • Generated modified proposals, menus and set ups to organize individualized events
  • Handled and dealt with diverse market segments including social, corporate, conventions and kosher style
  • Complied with Hyatt Service Essentials and maintained to strive for fives on Maritz scores
  • Highlight: Surpassed 100% of $80,000 monthly quota

Education

Associate of Occupational Studies - Culinary Arts

Johnson And Wales University
Providence, RI
05-1989

Associate of Occupational Studies - Baking and Pastry Arts

Johnson And Wales University
Providence, RI
05-1987

Skills

  • Wedding & Event Coordinator and Management
  • Building Key Strategic Relationships
  • Guest Room Sales and Marketing Strategies
  • Sales strategy
  • Analytical and Strategic Planning
  • Competitive; Goal- and Profit-Oriented
  • Team Development
  • Outstanding Customer Service
  • Strong negotiation skills

Experienceoverview

  • Hilton Garden Inn, Palm Coast, FL, Room and Catering Sales Manager, 01/01/21, 12/31/21, Responsible for maintaining relationships., Promptly assess recordings and complete necessary materials., Work independently to accomplish deadlines and goals.
  • ShopTalk20/20, Alton, IL, Sales Evaluator, 01/01/16, 12/31/20, Record and evaluate both Sales and Catering teams for a variety of hotel brands., Promptly assess recordings and complete necessary materials., Work independently to accomplish deadlines and goals.
  • Casa Monica Resort & Spa, St. Augustine, FL, Catering Sales Manager, 01/01/15, 12/31/16, Responsible for $168,500 quarterly sales goals., Negotiated catering minimums, prepared contracts and collected deposits., Worked closely with all departments to ensure maximum revenues were achieved.
  • Employment Resources and Solutions, Orange Park, FL, Independent Human Resources Contractor and Sales Manager, 01/01/08, 12/31/15, Perform various tasks involving human resource management and accomplish assignments in a timely manner., Generate business opportunities by establishing and maintaining productive relationships with prospective clients., Proactively involved in numerous community events and take part in various organizations.
  • Hyatt Regency Jacksonville, Jacksonville, FL, Catering Sales Manager, 01/01/05, 12/31/08, Administered successful events outcome for groups from 30 to 3,500., Directed the solicitation of new business while managing existing accounts., Organized and facilitated training programs to new catering managers to enhance performance and increase profitability., Associated with community groups and leaders to expand client base and generate business opportunities., Successfully maintained an $180,000 monthly quota.
  • Hyatt Regency Rochester, Rochester, NY, Catering and Convention Services Sales Manager, 01/01/02, 12/31/05, Generated modified proposals, menus and set ups to organize individualized events., Handled and dealt with diverse market segments including social, corporate, conventions and kosher style., Complied with Hyatt Service Essentials and maintained to strive for fives on Maritz scores., Highlight: Surpassed 100% of $80,000 monthly quota.

Careerdevelopment

  • Professional Sales Training
  • Professional Negotiating Training
  • Professional Prospecting Training
  • Professional Communication Training
  • Hyatt Hotel Corporation Meeting Master

Awards

  • Outstanding Production Achievement Awards, Hyatt Hotel, 2002-2007
  • Hyatt Meeting Masters Award, Hyatt Hotel

Qualifications Summary

  • Dynamic, highly-motivated, and well-rounded professional with practical experience and solid understanding of diverse range of business management applications.
  • Quick learner; able to easily grasp new ideas, concepts, and sales techniques combined with proficiency in Microsoft Word, Excel, PowerPoint, Envision and Delphi, Internet usage, and other computer skills.
  • Able to make rapid assessments and quickly revise tactics to ensure progress and goal achievement.
  • Perform well both as an independent contributor and team player.
  • Proven solid communication, interpersonal, time management, analytical, organizational, and leadership skills.

Timeline

Guest Room and Catering Sales Manager

Hilton Garden Inn
01.2023 - 12.2024

Sales Evaluator

ShopTalk20/20
01.2016 - 12.2020

Catering Sales Manager

Casa Monica Resort & Spa
01.2015 - 12.2016

Independent Human Resources Contractor and Sales Manager

Employment Resources and Solutions
01.2008 - 12.2015

Catering Sales Manager

Hyatt Regency Jacksonville
01.2005 - 12.2008

Catering and Convention Services Sales Manager

Hyatt Regency Rochester
01.2002 - 12.2005

Associate of Occupational Studies - Culinary Arts

Johnson And Wales University

Associate of Occupational Studies - Baking and Pastry Arts

Johnson And Wales University
JILL STRENGER