Jill Sublett
Knoxville,TN
Summary
Dynamic individual with a proven track record in coordinating and a talent for navigating challenges. Strong problem-solving skills and a proactive approach to new tasks. Adaptable, creative, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
26
26
years of professional experience
Work History
Assistive Technology Lending Library Manager
Tennessee Educational Cooperative
03.2023 - Current
- Enhanced patron satisfaction with the implementation of innovative assistive technologies and services.
- Developed plans for library growth, aligning with community needs and organizational goals.
- Researched the latest tools and devices for accessibility by obtaining adaptive technologies for students with disabilities.
- Maintains an up-to-date collection by regularly evaluating materials based on relevance, age, and condition.
- Organized library database, supplies, equipment and records.
- Educated library patrons about policies for checking out materials and using resources.
- Maintained equipment in good working order for school-wide use.
Assistive Technology Coordinator
SPARK
02.2018 - 03.2023
- Increased community outreach for the nonprofit organization by raising awareness in the community about Spark's services and programs.
- Grant writing and reporting.
- Promoted the low / no vision program by providing demonstrations, loans and education about the latest technologies available for people with vision needs.
- Coordinated all aspects of events; including social media advertising, ordering supplies, donor management and volunteer coordination.
- Managed client correspondence, record tracking and data in Customer Relationship Management Software.
- Ensured Tennessee Technology Access Program goals are implemented and met.
- Communicated directly with clients, caretakers and social workers to meet needs through donated durable medical equipment, adapted toys and pediatric equipment or innovation.
- Developed customized instructional materials to facilitate client learning, promoting self-sufficiency in using assistive technologies.
- Managed inventory of assistive devices, maintaining accurate records and ensuring timely distribution to clients in need.
Rentals Coordinator
Ijams Nature Center
01.2016 - 02.2018
- Meet with clients to tour rental spaces, write contracts, process payments and coordinate activities with partners for events.
- Manage staffing of front desk in the Visitor Center, hire and train staff for rentals and bartenders.
- Weekly bank deposits from point of sale transactions.
- Process part of payroll bi-weekly.
- Set up and clean up before and after rentals.
- Help with events-planning, coordinating and working on the day of event.
- Provided exceptional customer service by proactively addressing concerns and offering solutions to meet client needs.
Development Assistant
Ijams Nature Center
11.2013 - 01.2016
- Managed donor database (CRM)
- Printed thank you letters for gifts
- Processed memberships
- Entered daily cash and credit deposits from gifts and sales from the gift shop and quarry sales
- Set up and maintained physical and electronic filing systems
- Planned meetings, lunches and special events for hundreds of people as part of a team
Lead Infant Teacher
Bearden United Methodist Church
09.2012 - 10.2013
- Create and implement lesson plans according to the regulations for daycare education in TN
- Provided love and care for infants daily, including reading, outdoor time, play with age appropriate toys, art, good nutrition and adequate rest periods
- Worked with co-teachers to document the child's daily activities
- Attended ongoing classes for teacher training and certification
Infant Teacher
Bearden United Methodist Church
05.2011 - 06.2012
- Provided love and care to infants and toddlers
- Ensured the children had a balanced day of play, education and rest
- Documented daily activities
- Worked with Co-Teacher on daily lesson plans
Customer Care Representative
Jordan's Furniture
05.1999 - 06.2011
- Processed sales
- Provided highest level of customer service
- Processed applications for credit
- Answered phones and inquiries
- Prepared settlement of cash drawer at the end of the day
Education
High School Diploma -
Belmont High School
BelmontSkills
- Assistive technology
- Library management
- Database organization
- Grant writing
- Event coordination
- Problem solving
- Team collaboration
- Relationship management
- Record keeping
- Customer service
- Data entry
- Computer proficiency
Timeline
Assistive Technology Lending Library Manager
Tennessee Educational Cooperative
03.2023 - Current
Assistive Technology Coordinator
SPARK
02.2018 - 03.2023
Rentals Coordinator
Ijams Nature Center
01.2016 - 02.2018
Development Assistant
Ijams Nature Center
11.2013 - 01.2016
Lead Infant Teacher
Bearden United Methodist Church
09.2012 - 10.2013
Infant Teacher
Bearden United Methodist Church
05.2011 - 06.2012
Customer Care Representative
Jordan's Furniture
05.1999 - 06.2011
High School Diploma -
Belmont High School
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