Microsoft Office 365
JILL SUTTON
Project Coordinator
McKinney,TX
Summary
Skilled Business Professional with with over 15yrs of strong sales and account management background. Enthusiastic problem solver and talented team player with superior planning and decision-making skills. Excellent communicator and visionary, successfully executing diverse project tasks to meet deadlines.
Overview
15
15
years of professional experience
2
2
Languages
5
5
years of post-secondary education
Work History
TERRITORY SALES REPRESENTATIVE
Incomm Agent Solutions
Dallas, TX
02.2007 - Current
- TSR position, premier payment processing company specializing in software solutions that give wireless carriers ability to turn their authorized dealers into walk-in cash payment centers for their subscriber base
- Manage 2 state territories that contributed $3M in yearly company revenues
- Direct point of contact for over 300 stores - handled extended state territory, traveling monthly, managed via phone, email and onsite visit with clients and business partners
- Account Management - Sales cycle, application process, installation, training, and retention per client needs
- Coordinate and train different levels of management, direct businesses owners and all corporate level executives
- Setup and operate quarterly sales rallies at carrier offsite locations to help retain existing accounts and generate new leads
- Provide ongoing day to day support to clients identifying and directing management of information from various business and operations support teams
- Work directly with company corporate employees, applications, finance and support teams for installation processes and issues to insure client retention
- Troubleshoot problems and work with internal teams to provide solutions
- Assist with implementation of technology to help streamline, front to back process
- Train owners and employees to create and use reports for smooth functioning
- Troubleshoot issues with basic computer issues and payment systems
- Coordinate with Market Manger on projects with respect to documentation, deliverables and updates maintaining sales timelines and expectations accordingly
- Collaborate with Managers on team goals, objectives, sales initiatives - making sure all are met
- Territory sales and problem resolution tracked/reported
- Liaised between departments to facilitate communication and keep appropriate parties updated on customer onboarding
- Established rapport and engaged with stakeholders to build lasting professional relationships
- Sent newsletters and bulletins using MailChimp
- Responded to requests for information on materials to inquiring parties
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events
- Maintained spreadsheets with accurate market data and status
- Coordinated presentations for customers and project members to detail project scope, progress and results
Education
Bachelor of Science (B.S - Marketing
University of New Orleans
New Orleans, LA 08.2003 - 12.2008
Skills
Technical Support
Schedule Management
Hardware and software installation
Problem-Solving
Self-Motivated
Critical Thinking
Organization and Time Management
- Dependable & Responsible
- Analytical /Critical Thinking
- Excellent Communication
- Planning and Coordination
Software
Lion0360 CRM
Excel
Timeline
TERRITORY SALES REPRESENTATIVE
Incomm Agent Solutions
02.2007 - Current
Bachelor of Science (B.S - Marketing
University of New Orleans
08.2003 - 12.2008