Jill Sysun
Mount Ulla,NC
Summary
Dependable Server, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Personal Chef
Daniel Jones
01.2024 - Current
- Planned menus that incorporated healthy, fresh food sourced from local farmers and stores.
- Labeled food to include reheating and safe storage and handling instructions.
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
- Reduced food waste through effective menu planning, sourcing local ingredients, and utilizing seasonal produce.
Server
Choplin's
02.2024 - 04.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Hilarities / Pickwick And Frolic
11.2019 - 05.2023
- Increased sales significantly by upselling higher-end products to customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
GED -
Valley Forge High School
Parma Heights, OH06.1985
Skills
- Exceptional customer service
- Strong Work Ethic
- Suggestive Selling
- Specials Promotion and Upselling
Timeline
Server
Choplin's
02.2024 - 04.2024
Personal Chef
Daniel Jones
01.2024 - Current
Server
Hilarities / Pickwick And Frolic
11.2019 - 05.2023
GED -
Valley Forge High School