Jill Tigue
Duryea,PA
Summary
Dedicated and results-driven medical records coordinator with close to a decade of comprehensive experience in managing, organizing and maintaining patient health records. Adept at overseeing the entire lifecycle of medical records, from accurate data entry and meticulous record maintenance to efficient document retrieval. Proven expertise in implementing quality assurance measures and ensuring compliance with industry regulations.
Overview
18
18
years of professional experience
Work History
Health Information Coordinator / Medical Records
United Methodist Homes - Wesley Village Campus
05.2015 - Current
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Maintained patient records systems by archiving, scanning and indexing important documents and files.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Scanned and uploaded medical records into electronic medical records system.
- Maintained accuracy, completeness, and security for medical records and health information.
- Input data into computer programs and filing systems.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Managed the release of information process, safeguarding sensitive patient data while adhering to legal requirements.
Staffing Coordinator
United Methodist Homes - Wesley Village Campus
09.2018 - Current
- Identifying staffing needs: Determine staffing needs for The Skilled Nursing departments and take action to staff accordingly.
- Developed and implement staffing solutions. Create work schedules, recruit new employees, and list vacancies with recruitment agencies
- Assist with hiring, and onboarding procedures.
- Adhere to company guidelines and maintain industry regulations, such as employment laws, State and Federal Regulations pertaining to Nursing Care Hours and Staff to patient ratios.
- Communicate with relevant areas about unexpected absences, address time off and vacation requests, and assist with new employee orientation.
- Process payroll, vacation and sick time hours to support accounting processes.
- Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Works closely with other departments within the organization to address workforce planning needs effectively.
- Supports HR functions such as benefits administration and employee relations, enhancing overall organizational efficiency.
Certified Nurse Assistant
United Methodist Homes - Wesley Village Campus
04.2007 - Current
- Assisted patients during meal times, ensuring they received proper nutrition according to specific dietary requirements.
- Maintained accurate records of vital signs, fluid intake, and output for effective patient monitoring.
- Enhanced patient care by providing daily assistance with bathing, dressing, and grooming.
- Improved patient comfort by repositioning and transferring them on a regular basis.
- Collaborated with nursing staff to promptly address any concerns or emergencies, prioritizing patient safety and well-being at all times.
- Served as a mentor to new staff members, providing guidance and support during their onboarding process.
- Contributed to a sanitary environment by adhering to strict infection control protocols when cleaning rooms and equipment.
- Assisted nursing staff in wound care procedures, effectively preventing infections and promoting healing.
Dietary Aide
United Methodist Homes - Wesley Village Campus
03.2007 - 04.2007
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Followed all food safety regulations while preparing meals for patients.
Education
High School Diploma -
Pittston Area Senor High School
Pittston, PA06.2006
Skills
- Medical Records Auditing
- Maintaining medical records
- Medical Records Requests
- HIPAA Compliance Knowledge
- Quality assurance checks
- Patient confidentiality
- Medical terminology understanding
- Data Entry
- Document Scanning
- EMR / EHR
- Medical Release of Information ROI processes
- Compliance Management
- ICD-10 Coding
Timeline
Staffing Coordinator
United Methodist Homes - Wesley Village Campus
09.2018 - Current
Health Information Coordinator / Medical Records
United Methodist Homes - Wesley Village Campus
05.2015 - Current
Certified Nurse Assistant
United Methodist Homes - Wesley Village Campus
04.2007 - Current
Dietary Aide
United Methodist Homes - Wesley Village Campus
03.2007 - 04.2007
High School Diploma -
Pittston Area Senor High School
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