Jill Trainor
Madison Heights,MI
Overview
26
26
years of professional experience
Work History
Office Manager
Stellar Building & Development
01.2017 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Sage Accounting : Payroll, Invoices, receivables, payables.
- Human Recourses.
- Bidding on projects-Sub Contractors
- Permits and Inspections
Administrative Assistant
Motor City Maintence
07.2014 - 08.2016
- Answered multi-line phone system, routing calls, delivering
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Administrative Assistant
Discover Plumbing
06.2013 - 06.2014
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Created and maintained databases to track and record customer data.
- Quickbooks.
- Managed filing system, entered data and completed other clerical tasks.
- Permits and Inspections.
Receptionist Administrator
H2O Irrigation
04.1998 - 09.2013
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Schedule appointments and maintain and updated appointment calendars.
- Quick Books
Education
Liberal Arts
Oakland Community College
Auburn Hills, MIHigh School Diploma -
Kimball High School
Royal Oak, MI06.1988
Skills
- Sage Accounting
- Quickbooks
- Office Management
- Organizational Skills
- Office Administration
Timeline
Office Manager
Stellar Building & Development
01.2017 - Current
Administrative Assistant
Motor City Maintence
07.2014 - 08.2016
Administrative Assistant
Discover Plumbing
06.2013 - 06.2014
Receptionist Administrator
H2O Irrigation
04.1998 - 09.2013
Liberal Arts
Oakland Community College
High School Diploma -
Kimball High School