Jill Trimbur
Jonesborough,TN
Summary
Enthusiastic with cheerful, pleasant attitude and great attention to detail and excellent customer service. Hardworking, dependable with many years of administrative support and customer service. Hardworking and quick learner.
Overview
38
38
years of professional experience
Work History
Marketing/Administrative Assistant
Murphy Real Estate Group
07.1998 - 05.2023
- Assistant to broker/owner of company.
- Answered phones and assisted clients, coworkers and staff members with administrative duties on daily basis.
- Processed listing and sales files from start of listing to sale.
- Worked with Word and Multiple Listing Service.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Enhanced brand awareness by implementing strategic marketing campaigns and social media management.
- Provided professional services and support in a dynamic work environment.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Interacted with clients, realtors, attorneys, contractors and professional inspection services personnel to schedule showings/inspections/walk-throughs, photography, direct activities, and communicate instructions.
- Developed website and handled social media advertising.
- Worked with printers to develop postcard and magazine mass mailings.
- Handled deposits for escrow and regular accounts.
Server
Chicago Dough Company
03.1989 - 03.2000
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Cashier/Stocker
Ron's Market
01.1987 - 01.1989
- Stocked shelves, arranged displays.
- Greeted customers, maintained a pleasant positive attitude & built relationships
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Maintained a balanced cash drawer.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
Food Arena
06.1985 - 07.1987
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
No Degree - General Studies
Butler County Community College
Butler, PANo Degree - Accounting And Business Management
Prairie State College
Chicago Heights, ILHigh School Diploma -
Butler Area Senior High School
Butler, PA05.1985
Skills
- Multi-Line Phone Systems
- Word Processing
- Website Management
- Employee Communications
- Direct Mail Campaigns
- Business Administration
- Document and File Management
- Administrative Procedures
- Office Administration
- Customer Service
- Clerical Support
- Multitasking and Time Management
- Scheduling
- Data Entry
- Clear Communication
- Fast Learner
- Social Media Updating
- Customer relations and communications
- Multi-Line Telephone Systems
- Customer and client relations
Timeline
Marketing/Administrative Assistant
Murphy Real Estate Group
07.1998 - 05.2023
Server
Chicago Dough Company
03.1989 - 03.2000
Cashier/Stocker
Ron's Market
01.1987 - 01.1989
Cashier
Food Arena
06.1985 - 07.1987
No Degree - General Studies
Butler County Community College
No Degree - Accounting And Business Management
Prairie State College
High School Diploma -
Butler Area Senior High School
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