Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Jill Ufer

Fort Collins,CO

Summary

Dynamic and self-motivated professional with a proven track record excelling in customer service and teamwork. Skilled in problem-solving and organizational management, I foster strong client relationships while delivering innovative solutions to their healing. Passionate about continual improvement, I leverage critical thinking to enhance operational efficiency and drive success.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

17
17
years of professional experience

Work History

Om Shanti Healing

Owner
09.2008 - Current
  • Intuitive healing in massage, energy healing and cupping.
  • Owner and operator in all aspects of business.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous, trusting and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Licensed Insurance Agent

World Financial Group WFG
12.2024 - 09.2025
  • Educated clients on insurance products and coverage options.
  • Analyzed client needs to recommend appropriate policies and solutions.
  • Processed applications, renewals, and claims efficiently to ensure compliance.
  • Developed strong relationships with clients, fostering trust and retention.
  • Conducted market research to identify emerging trends and competitive offerings.
  • Collaborated with underwriters to assess risk and determine policy terms effectively.
  • Calculated quotes and educated potential clients on insurance options.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
  • Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
  • Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Retained existing clientele by regularly reviewing their policies and recommending adjustments as needed to maintain optimal coverage.
  • Provided coverage option information to assist clients in protecting assets.

Floral Manager

King Soopers
05.2023 - 08.2023
  • Led floral design team to create innovative arrangements for various events and occasions.
  • Managed inventory levels, ensuring timely ordering of supplies and minimizing waste.
  • Developed and implemented training programs for new staff on floral arrangement techniques.
  • Enhanced customer service experience by providing personalized consultations and recommendations.
  • Streamlined operational processes to improve workflow efficiency and reduce turnaround time.
  • Coordinated with suppliers to secure high-quality flowers and materials at competitive prices.
  • Analyzed sales trends to adjust product offerings based on seasonal demands and preferences.
  • Oversaw budget management, allocating resources effectively to optimize department performance.
  • Coordinated delivery logistics for large orders, optimizing routes to maximize timeliness without sacrificing product quality.
  • Trained employees on customer order taking and basic floral arranging.
  • Inventoried plants and flower care supplies and ordered more.
  • Maintained a well-organized work area, ensuring efficient workflow and timely completion of tasks.
  • Conducted regular quality checks on incoming flowers to ensure optimal freshness and longevity in arrangements.
  • Supervised [Number] employees in floral department.

Education

No Degree - Landscape Architecture

College of Dupage
Wheaton, IL
08-1994

Skills

  • Healer, Intuitive
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Active listening
  • Verbal communication
  • Problem resolution

Accomplishments

  • Solopreneur for 17 years
  • Expanded upon my education through certification in

    • Healing Touch Energy Healing, Massage Cupping, Health and Life Coaching

Interests

  • The mystical and spiritual realms fascinate my intuitive and HSP tendencies
  • Meditation, Heart Coherence, Manifesting
  • Music and signing
  • My animals


Timeline

Licensed Insurance Agent

World Financial Group WFG
12.2024 - 09.2025

Floral Manager

King Soopers
05.2023 - 08.2023

Om Shanti Healing

Owner
09.2008 - Current

No Degree - Landscape Architecture

College of Dupage

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Jill Ufer