Jill Untereker
Anoka,MN
Summary
Compassionate healthcare professional with a focus on patient care, highly productive in fast-paced environments and proficient at completing tasks efficiently. Specialized skills include vital signs monitoring, patient hygiene assistance, and medication administration. Excel in communication, empathy, and teamwork, ensuring optimal patient comfort and support.
Overview
19
19
years of professional experience
Work History
CNA/Nursing Administrative Assistant
Epiphany Assisted Living
Coon Rapids, MN
02.2019 - 06.2024
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Participated in educational programs designed to improve knowledge of health care practices.
- Administered medications under supervision of a licensed nurse.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Reported changes in patient conditions to registered nurse or physician.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Documented activities and recorded information in EMR system.
- Documented patient care services by charting in designated areas.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Answered phones, scheduled appointments and provided general administrative support for nursing staff.
- Coordinated with outside vendors to schedule repairs or replacements of defective equipment.
- Ordered supplies and maintained inventory of medical equipment and supplies used by nurses.
- Assisted in the preparation of monthly staff schedules and payroll records.
- Collaborated with management to develop strategies for improving efficiency within the nursing department.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
CNA/Nursing Administrative Assistant
St. Therese of New Hope
New Hope, Mn
05.2005 - 01.2019
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Supported needs of [Number]+ residents under long-term care.
- Documented patient information and care activities in electronic health record.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Education
Some College (No Degree) - Nursing
Hennepin Technical College
Minneapolis, MNSkills
- Patient Care
- Vital signs monitoring
- Complex Problem-Solving
- Compassionate communication
- Electronic Charting
- Understands medical procedures
- Helping with medication
- Family support and assistance
- Patient Management
- Medical terminology knowledge
References
References available upon request.
Timeline
CNA/Nursing Administrative Assistant
Epiphany Assisted Living
02.2019 - 06.2024
CNA/Nursing Administrative Assistant
St. Therese of New Hope
05.2005 - 01.2019
Some College (No Degree) - Nursing
Hennepin Technical College