Jill Walmsley
Palm Desert,CA
Summary
Compassionate Care Manager known for high productivity and efficient task completion. Possess specialized skills in patient advocacy, care coordination, and resource management. Excel in communication, empathy, and problem-solving, ensuring exceptional care delivery and client satisfaction.
Overview
5
5
years of professional experience
Work History
Care Manager
Arosa
Palm Desert
07.2022 - Current
- Communicate with prospective clients and their families about services available and our dedication to customer care.
- Perform thorough assessments, gathering information and inspecting home for safety, ensuring that the services we provide and the caring staff we employ are appropriate for our client's needs.
- Facilitate introductions with client's and caregivers to ensure comfortability and maintenance of relationships.
- Provide monthly wellness visits, check ins with family members and caregivers.
- Provide after hours support to prospective and existing clients.
- Collaborate with rehabilitation centers and hospitals in the discharge process.
- Provide professional care management services; consultations, advocacy, care coordination, medication management and care plans.
Care Manager
Right At Home
Palm Desert
02.2020 - 05.2022
- Provide prospective clients with information about our services, experience, training and state liscensing.
- Communicate with clients and their families regarding plan of care, changes in conditions, medications, physician appointments and safety concerns.
- Oversee caregiving staff, ensuring that clients are satisfied with caregivers and providing additional training if necessary.
- Provide 24/7 support
- Collaborate with physicians, financial planners, guarantors and other service providers to coordinate care and share information.
In-Home Caregiver
Self-employed
Rancho Mirage
01.2019 - 01.2021
- Enhanced the lives of older adults by assisting them with mobility needs, daily living activities and companionship.
- Provided transportation, light house keeping, meal preparation, medication reminders and cognitive and physical activities.
- Participated in on-going training on dementia, cardiovascular disease, Parkinson's and proper techniques of all facets of caregiving.
Education
Bachelor of Arts - English Literature
University of California, Los Angeles
Los Angeles06-1985
Skills
- Case assessments
- ADL support
- Healthcare knowledge
- Discharge Planning
- Clinical Documentation
- Service Coordination
- Care Planning
- Patient Education
- Care Quality Assessments
- Employee Supervision
- Professional Demeanor
- Compassion
Timeline
Care Manager
Arosa
07.2022 - Current
Care Manager
Right At Home
02.2020 - 05.2022
In-Home Caregiver
Self-employed
01.2019 - 01.2021
Bachelor of Arts - English Literature
University of California, Los Angeles
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