Jill Winesburgh
Hixson,TN
Summary
Accurate and dedicated Loan Processor evaluates financial documentation and promotes positive client interactions. Works exceptionally well in fast-paced environments driven by tight deadlines. Employs critical eye toward document details and customer information to avoid errors and promote efficiency. Knowledgeable and efficient professional with extensive experience in financial industry. Prepares detailed client financial information to meet strict government and state regulations. Possesses comprehensive knowledge of conventional and government loan programs to fulfill customer needs. Results-oriented Loan Processor highly effective at coordinating documents and processes between departments, individuals and government offices. Expert negotiator, problem solver and organizer. Over 12 years of experience in loan processing and mortgages. Results-oriented Loan Processor highly effective at coordinating documents and processes between departments, individuals and government offices. Expert negotiator, problem solver and organizer. Over 12 years of experience in loan processing and mortgages.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Loan Processor, Loan Funder
PrimeLending
04.2012 - 02.2024
- Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
- Assisted customers with completing loan applications and other paperwork.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Processed loan applications and monitored progress from start to finish.
- Handled any conditions sent from underwriting departments.
- Facilitated communication with loan applicants, underwriters and loan officers to optimize process and maintain updated information.
- Set up and completed loan submission packages.
- Reviewed and completed loan submissions to closing.
- Reviewed and funded loan packages.
Loan Processor
Platinum Financial Funding
06.2010 - 04.2012
- Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
- Assisted customers with completing loan applications and other paperwork.
- Enhanced team collaboration by sharing best practices and providing constructive feedback on colleagues'' work.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Processed loan applications and monitored progress from start to finish.
- Handled any conditions sent from underwriting departments.
- Facilitated communication with loan applicants, underwriters and loan officers to optimize process and maintain updated information.
- Set up and completed loan submission packages.
Mortgage Loan Coordinator
Bank Of America
01.2009 - 06.2010
- Worked proactively to identify potential roadblocks in the mortgage approval process, providing alternative solutions when necessary.
- Explained different types of loans pertaining to client situations.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Monitored pipelines to track and log status of loans.
- Contributed to a positive work environment by maintaining open lines of communication with colleagues and management staff.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Reduced loan processing time by prioritizing tasks and communicating effectively with team members.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Maintained a high level of expertise in loan program guidelines, enabling tailored recommendations for clients based on their unique financial needs.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Initial file set up- Title, Appraisal, Insurance, Verifications
Loan Officer Assistant
Metrocities Mortgage
02.2008 - 01.2009
- Tracked loan status and updated applicant information to inform lenders of changes to applicants' financial situation.
- Facilitated prompt closing of loans by organizing necessary paperwork and collaborating effectively with title companies.
- Set up, stored and updated customer files, department records and regulatory paperwork.
- Coordinated with loan officers to optimize the pre-approval process, resulting in a smoother overall experience for clients.
- Liaised with credit bureaus, employers and other sources to check applicants' credit and personal references.
- Verified credit histories, personal references and employment backgrounds for each applicant.
- Assembled important paperwork and disclosures for borrower.
- Liaised with clients to guide through loan closing process and skillfully handle any concerns.
- Readied Truth-in-Lending Disclosures for loan applicants, delivering important information about loan APR and repayment terms.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Streamlined communication channels between clients, Loan Officers, and underwriters to ensure timely updates and efficient information sharing.
Production Assistant
ELOAN, INC
03.2006 - 01.2008
- Streamlined internal communication between departments to expedite loan processing timeframes while maintaining accuracy.
- Collaborated with loan officers to help clients identify appropriate lending solutions based on their financial needs and goals.
- Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.
- Reduced errors in documentation by implementing rigorous quality control measures, leading to smoother loan approvals.
- Set up, stored and updated customer files, department records and regulatory paperwork.
- Interviewed loan applicants to obtain personal and financial data to assist in completing applications.
- Expedited pre-approval processes for qualified applicants by efficiently assessing income levels, credit scores, and other key financial metrics.
Real Estate Office Manager
RE/MAX Properties
08.2001 - 02.2006
- Enhanced client satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Oversaw inventory management, tracking property listings and updating relevant databases accurately.
- Facilitated communication between legal professionals, assisting in document preparation during closing processes.
- Appointment Coordinator for 60+ Real Estate Agents
- Advertising
- Created reports, presentations and other materials for executive staff.
Education
High School Diploma -
Soddy Daisy High School
Soddy Daisy, TNSkills
- Attention to Detail
- Client Counseling
- Oral and Written Comprehension
- Title, Appraisal, Insurance, Verification Review
- Report Preparation
- Practiced at Conventional, FHA, VA, USDA, THDA, GA Dream, NV Housing, TX VA Housing loan process
- Analytical and Critical Thinking
- Income Evaluation
- 10-Key Data Entry
- Application verification
- Financial transactions expertise
- Loan Funding
Accomplishments
Gold Processor of the Month August 2014
Top Volume Processor TN 2016
Certification
Decision Certified Loan Processor
Timeline
Loan Processor, Loan Funder
PrimeLending
04.2012 - 02.2024
Loan Processor
Platinum Financial Funding
06.2010 - 04.2012
Mortgage Loan Coordinator
Bank Of America
01.2009 - 06.2010
Loan Officer Assistant
Metrocities Mortgage
02.2008 - 01.2009
Production Assistant
ELOAN, INC
03.2006 - 01.2008
Real Estate Office Manager
RE/MAX Properties
08.2001 - 02.2006
High School Diploma -
Soddy Daisy High School
Decision Certified Loan Processor
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