Jill Woertink

Summary

Sales-focused, customer-oriented Esthetician skilled in various types of facials. Expertise in marketing and promotional events.

years of professional experience

Renaissance Hotel

05.2018 - Current

Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.

Ambry Genetics

03.2015 - 03.2018

Answered phone calls, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Scheduled office meetings and client appointments for staff teams.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

Chase Manhattan Mortgage

02.2004 - 01.2009

Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Qualified leads, built relationships and executed sales strategies to drive new business.
Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Attended networking events to build relationships and identify sales opportunities.
Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.

James Albert School of Cosmetology

Costa Mesa, CA

06.2009

Ruben S. Ayala High School

Chino Hills, CA

06.1996