Jill Woertink
Summary
Sales-focused, customer-oriented Esthetician skilled in various types of facials. Expertise in marketing and promotional events.
Overview
20
20
years of professional experience
Work History
Esthetician
Renaissance Hotel
Aliso Viejo, CA
05.2018 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
Administrative Assistant
Ambry Genetics
Aliso Viejo, CA
03.2015 - 03.2018
- Answered phone calls, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Scheduled office meetings and client appointments for staff teams.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Account Executive
Chase Manhattan Mortgage
Orange, CA
02.2004 - 01.2009
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Attended networking events to build relationships and identify sales opportunities.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
Education
Aesthetics
James Albert School of Cosmetology
Costa Mesa, CA06.2009
High School Diploma -
Ruben S. Ayala High School
Chino Hills, CA06.1996
Skills
- Skincare product knowledge
- Spa retail sales
- Customized skincare plans
- Sales Expertise
- Hydra Facials
- Schedule Management
Timeline
Esthetician
Renaissance Hotel
05.2018 - Current
Administrative Assistant
Ambry Genetics
03.2015 - 03.2018
Account Executive
Chase Manhattan Mortgage
02.2004 - 01.2009
Aesthetics
James Albert School of Cosmetology
High School Diploma -
Ruben S. Ayala High School