Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jillaine Mueller-bieniek

Tucson,AZ
Jillaine  Mueller-bieniek

Summary

As the driving force behind J.nbmaintence Company, I leveraged my expertise in business operations management and exceptional customer service to significantly enhance client satisfaction and operational efficiency. My proactive approach in staff training and development, coupled with a strong work ethic, fostered a culture of excellence and reliability, ensuring the company's reputation for quality service.

Overview

2019
years of professional experience

Work History

CONNEMARA CLUB

Pool Technician

Job overview

  • Maintained sanitation standards by analyzing readings and regulating pool chemistry.
  • Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
  • Optimized pool water condition via regular chemical assessments and corresponding treatment modifications.
  • Inspected pool equipment and verified proper functionality to maintain safety standards.
  • Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
  • Tested and balanced pool water to maintain safe and healthy swimming environment.
  • Ensured client retention with consistent delivery of high-quality pool maintenance services.
  • Assembled and disassembled filters for pool openings, closings and repairs.
  • Enhanced customer satisfaction by promptly addressing and resolving any pool-related issues or concerns.
  • Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
  • Assisted new team members in learning proper techniques for various maintenance tasks, contributing to their professional development.
  • Demonstrated courtesy, respect and professionalism to promote company values and customer care.
  • Increased operational efficiency by maintaining an organized inventory of chemicals, tools, and equipment needed for various tasks.
  • Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
  • Maintained clean, safe and appropriately stocked company vehicle.
  • Demonstrated attention to detail when completing repairs or installations, ensuring long-lasting results for clients.
  • Maintained safe swimming environments through thorough inspections of pool facilities and equipment.
  • Optimized energy efficiency in pool systems by regularly monitoring and adjusting circulation, filtration, and heating components.
  • Educated customers in proper pool operation and maintenance.
  • Completed timely repair projects to minimize downtime for clients'' pools and spas.
  • Contributed to a positive work environment by collaborating effectively with colleagues on shared projects or tasks.
  • Adjusted filter to circulate and remove small debris and foreign matter suspended in pool.
  • Performed seasonal opening and closing procedures for outdoor pools to ensure optimal functionality throughout the year.
  • Prevented health hazards by identifying potential risks during routine inspections and taking corrective action as needed.
  • Conducted pool safety inspections and reported unresolved issues immediately.
  • Reduced overall expenses through diligent monitoring of chemical usage to prevent overuse or waste while still achieving desired results.
  • Improved water clarity and hygiene with thorough cleaning and filtration system maintenance.
  • Achieved record number of maintenance contracts due to diligent work and client satisfaction.
  • Customized treatment plans for each pool, taking into account specific needs and client preferences.
  • Led training sessions for new technicians, sharing knowledge and ensuring high standards of service.
  • Ensured pools met health and safety standards by conducting regular chemical balance tests.
  • Educated clients on best practices for pool care between professional maintenance visits.
  • Advocated for use of eco-friendly chemicals and systems, aligning with environmental sustainability goals.
  • Updated and maintained service logs with high attention to detail for each pool, ensuring accountability and transparency.
  • Enhanced customer satisfaction by providing detailed maintenance guidance and support.
  • Fostered strong relationships with clients, leading to increase in referral-based business.
  • Minimized chemical waste and optimized usage, achieving cost savings for both company and clients.
  • Reduced equipment downtime by performing timely repairs on pumps and heaters.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Tested systems, noting issues and completing preventive maintenance.
  • Checked, repaired and repacked survival equipment to meet specifications.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Spread out articles or materials and examined for holes, tears and other defects.
  • Managed maintenance activities, supervised staff, and inspected equipment.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Completed preventive maintenance on machines to enhance production and maintain quality.

J.nbmaintence Landscaping Company

Owner/Operator
05.2000 - 03.2018

Job overview

  • Oversaw daily business functions.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Trained and motivated employees to perform daily business functions.
  • Supervised inventory control, minimized waste.
  • Executed tasks with precision and commitment to safety.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, and any issues concerning work ethics.

Education

NORITSU TECH
Chicago, IL

Certified Tech. from Photograpy
06.1987

University Overview

2 week Training Tech work, Running C=41 Machines, Setting up Printing Machines,Mixing Chemicals,Placing Orders, Processing Film, Sorting Photos,Printing Film,Inspecting,open Film, Enlargements,Ordering Supplies, setting up Courier Service,Filing Reports, Customer Service,Meetings,

Hiring Employees, Basically Runnimh Small Business.

  • Awarded 2nd in District with Kmart Photo Labs.

PIMA COLLEGE
Tucson, AZ

from Photography Part One
05.1986

Lanier High Svhoil
Austin, TX

Vocation Educational Association from Photo/ Hospital Collections Department
05.1984

University Overview

Working at Brackenridge Hospital. FIling,running microfilm, pulling insurance files.Odd jobs in department.

  • Honoree of Trustees Scholarship
  • Awarded Certificate
  • Honor Roll "A" Honer Roll (1984)

Skills

  • Documentation and reporting
  • Hiring
  • Business planning
  • Personnel management
  • Staff training and development
  • Inventory management
  • Operational reporting
  • Business operations management
  • Recruiting and hiring
  • Preventative maintenance
  • Budget development
  • Financial planning
  • Client relationship management
  • Sales strategy development
  • Cost management
  • Human resource management
  • Staffing
  • Strong work ethic
  • Decision-making
  • Dependable and reliable
  • Customer service
  • Customer-oriented
  • Equipment operation
  • Schedule management
  • Materials transport
  • Accurate record keeping
  • Hazardous materials handling
  • Order picking and processing
  • Safe driving
  • Route planning
  • Lift up to number pounds
  • Delivery scheduling
  • Route management
  • Shipping and packaging
  • Loading and unloading
  • Basic maintenance
  • Equipment maintenance

Timeline

Owner/Operator

J.nbmaintence Landscaping Company
05.2000 - 03.2018

Pool Technician

CONNEMARA CLUB

NORITSU TECH

Certified Tech. from Photograpy

PIMA COLLEGE

from Photography Part One

Lanier High Svhoil

Vocation Educational Association from Photo/ Hospital Collections Department
Jillaine Mueller-bieniek