Jillian Anderson

• Completes all referrals by accessing the hospital medical records system (EMR) to gather H & P (history and physical), F2F (face-to-face), and relevant documentation.
• Collaborates with Central Intake team, Clinical Supervisors, Cleveland Clinic Pharmacy (CCHIP), Health Information Management (HIM), and Insurance Verifiers for admission/Home Care Plus approval for services.
• Collaborates with scheduling staff to schedule initial visit and reschedules.
• Monitors Careport, Epic, Email and e-Fax, follows up on referrals and forwards appropriately.
• Completes confirmation and customer service calls as needed.
• Collaborates with Case Mangers (CM) and discharge planners to assure timeliness of all referrals to meet the needs of the patients.
• Queries physician/referral source for specific disease information for primary diagnosis.
• Identifies if primary ICD-10-CM diagnosis reason for home health is an accepted one and enters diagnosis into referral.
• Informs the Clinical Supervisors immediately of any critical issues in accordance with notification policy.
• Maintains knowledge of requirements of regulatory agencies, accrediting bodies, and third party payers.
• Fosters a positive work environment that attracts and motivates coworkers through preceptorship.

• Completes all referrals by accessing the hospital medical records system (EMR) to gather H & P (history and physical), F2F (face-to-face), and relevant documentation.
• Collaborates with Central Intake team, Clinical Supervisors, Health Information Management (HIM), and Insurance Verifiers for admission/Home Care Plus approval for services.
• Collaborates with scheduling staff to schedule initial visit and reschedules.
• Monitors Careport, Epic and e-Fax, follows up on referrals and forwards appropriately.
• Completes confirmation and customer service calls as needed.
• Collaborates with Case Mangers (CM) and discharge planners to assure timeliness of all referrals to meet the needs of the patients.
• Queries physician/referral source for specific disease information for primary diagnosis.
• Identifies if primary ICD-10-CM diagnosis reason for home health is an accepted one and enters diagnosis into referral.
• Informs the Clinical Supervisors immediately of any critical issues in accordance with notification policy.
• Maintains knowledge of requirements of regulatory agencies, accrediting bodies, and third party payers.
• Fosters a positive work environment that attracts and motivates coworkers through preceptorship.

• Ensured timely completion of all MDS assessments, maintaining full compliance with federal and state regulations.
• Coded and abstracted medical records according to ICD-10-CM coding guidelines.
• Developed and implemented individualized patient care plans.
• Implemented interdisciplinary meetings focused on individualized care plan development, resulting in more targeted interventions and improved resident outcomes.
• Conducted regular patient assessments to identify changes in health status, enabling timely interventions.
• Conducted training sessions for nursing staff on MDS processes, elevating quality of documentation and care planning.
• Advanced personal knowledge of MDS regulations and best practices through continuing education and professional development activities.

· Ensured timely completion of all MDS assessments, maintaining full compliance with federal and state regulations.

· Coded and abstracted medical records according to ICD-10-CM coding guidelines.

· Developed and implemented individualized patient care plans.

· Conducted regular patient assessments to identify changes in health status, enabling timely interventions.

· Conducted training sessions for nursing staff on MDS processes, elevating quality of documentation and care planning.

· Advanced personal knowledge of MDS regulations and best practices through continuing education and professional development activities.

· Led weekly utilization review to go over recent clinical activities.

· Collaborated with interdisciplinary teams to ensure compliance with regulatory standards and quality care practices.

· Participated in case conferences, providing insight into individual resident needs as determined through comprehensive assessment review.

· Verified prompt and accurate completion of MDS activities for billing.

· Set schedules for staff to start and complete MDS assessments and care plan meetings.

· Ensured timely completion of all MDS assessments, maintaining full compliance with federal and state regulations.

· Coded and abstracted medical records according to ICD-10-CM coding guidelines.

· Developed and implemented individualized patient care plans.

· Implemented interdisciplinary meetings focused on individualized care plan development, resulting in more targeted interventions and improved resident outcomes.

· Conducted regular patient assessments to identify changes in health status, enabling timely interventions.

· Conducted training sessions for nursing staff on MDS processes, elevating quality of documentation and care planning.

· Advanced personal knowledge of MDS regulations and best practices through continuing education and professional development activities.

· Led weekly utilization review to go over recent clinical activities.

· Collaborated with interdisciplinary teams to ensure compliance with regulatory standards and quality care practices.

· Obtained patient vital signs and input/output measurements from inpatients.

· Documented accurate and complete patient information to address patient problems and expected outcomes.

· Assisted with admissions, appointments, transfers, and discharges.

· Administered medications and treatments as prescribed by healthcare providers.

· Administered controlled narcotics, inserted IVs, and performed catheterizations.

· Delivered wound care and managed dressings, preventing infections and promoting healing.

· Educated patients and families on health management and post-discharge care.

· Promoted a culture of teamwork through active participation in unit meetings, performance improvement initiatives, and collaborative problem-solving efforts.

· Obtained patient vital signs and input/output measurements from inpatients.

· Documented accurate and complete patient information to address patient problems and expected outcomes.

· Assisted with admissions, appointments, transfers, and discharges.

· Administered medications and treatments as prescribed by healthcare providers.

· Administered controlled narcotics, inserted IVs, and performed catheterizations.

· Delivered wound care and managed dressings, preventing infections and promoting healing.

· Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.

· Educated patients and families on health management and post-discharge care.

· Promoted a culture of teamwork through active participation in unit meetings, performance improvement initiatives, and collaborative problem-solving efforts.

· Supervised nursing staff to ensure high-quality patient care and adherence to safety protocols.