Jillian Aquipel
Beaumont,CA
Summary
Accomplished Table Games Dealer and Supervisor with extensive experience at renowned casinos like Harrah's Rincon, adept in game management and providing exceptional customer service. Demonstrated ability to maintain game pace, ensure accurate payouts, and resolve conflicts, enhancing the gaming experience for patrons. Skilled in money handling and quick decision-making, consistently recognized for maintaining composure under pressure.
Overview
21
21
years of professional experience
Work History
Table Games Dealer
Yaamava Resort & Casino
Highland, CA
04.2018 - Current
- Deal games such as Ultimate Texas Hold'em, Three Card Poker, Crazy Four Poker, EZB, Baccarat, Fortune Pai Gow Poker, Roulette, Double Down Madness, and the high limit tables
- Answered questions from patrons regarding house rules or gaming regulations.
Table Games Dealer
Pechanga Resort Casino
Temecula, CA
08.2014 - 03.2018
- Dealt craps, double-deck pitch blackjack, ultimate Texas Hold'em, three-card poker, let it ride, roulette, and baccarat.
Table Games Dealer
Sycuan Casino Resort
El Cajon, CA
12.2012 - 08.2014
- Dealt jokers wild Pai Gow poker, blackjack, Ultimate Texas Hold'em, Spanish 21, and three card poker.
Dual Rate Table Games Supervisor
Harrah's Rincon
Valley Center, CA
12.2006 - 12.2012
- Evaluated employee performance regularly, and provided constructive feedback for improvement when necessary.
- Responded promptly to customer inquiries or concerns regarding table games rules or payouts.
- Resolved customer disputes or complaints in a professional manner.
- Observed gamblers to identify marking, switching and counting cards.
- Dealt high-limit baccarat, high-limit blackjack/double-deck blackjack, craps, roulette, world series poker, pai gow, blackjack, ultimate Texas Hold'em, three-card poker, blackjack switch, and Super Fun 21.
Table Games Dealer
Pala Casino
Pala, CA
08.2004 - 12.2006
- Dealt in high limit, as well as double-deck blackjack, mini/midi baccarat, and all variations of carnival games
- Maintain a professional demeanor while assisting guests.
- Collect losing bets, and pay out winnings promptly and accurately.
Table Games Dealer
Pauma Casino
Pauma Valley, CA
10.2003 - 08.2004
- Dealt blackjack, roulette, pai gow poker, and three card poker
Education
Some College (No Degree) -
Miracosta College
Oceanside, CASkills
- Game management
- Money handling expertise
- Excellent customer service
- Quick decision making
- Stress tolerance
- Patience and composure
- Team player mentality
- Game rules
- Strong mathematical skills
- Memory retention
- Keen observation
- Multitasking capacity
- Game Pace Maintenance
- Conflict resolution
Accomplishments
Employee of the month- June 2024
References
References available upon request.
Timeline
Table Games Dealer
Yaamava Resort & Casino
04.2018 - Current
Table Games Dealer
Pechanga Resort Casino
08.2014 - 03.2018
Table Games Dealer
Sycuan Casino Resort
12.2012 - 08.2014
Dual Rate Table Games Supervisor
Harrah's Rincon
12.2006 - 12.2012
Table Games Dealer
Pala Casino
08.2004 - 12.2006
Table Games Dealer
Pauma Casino
10.2003 - 08.2004
Some College (No Degree) -
Miracosta College
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