Jillian Barklage
Summary
Experienced office manager skilled in administrative management, adept at prioritizing projects and multitasking to achieve goals. Known for being methodical and detail-oriented, excels in team leadership and thrives in a collaborative environment. Offers a quality-driven approach to administrative positions with a strong work ethic and a passion for transitioning from a successful military career. Track record includes consistently exceeding objectives and customer expectations, upholding impeccable quality standards, and delivering outstanding results. Deadline-driven professional with the ability to excel in fast-paced environments, complete projects accurately and on time, and pay attention to the smallest details. Excellent communication, organization, and time-management skills, confident in ability to collaborate with individuals at all organizational levels.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Command Administrator / Coordinator/ Legal Clerk
United States Navy
12.2018 - Current
- Serve throughout a wide range of administrative positions that include Command Pay and Personnel Administrator (NEC), Transition Facilitator, Training Facilitator, Legal Clerk, Security Clerk, Victim Witness Assistant, and Assistant Education Service Officer.
- Trained, guided, and assisted 80 Reserve units in the administrative support of 2100+ Navy Reservists
- Collaborated in preparing, scheduling, and mobilizing medical Navy Reservists called to serve throughout New York City's Operation Gotham Covid-19 relief efforts
- Recipient of Armed Forces Service Medal, Navy & Marine Corps Achievement Medal (3), Retention Excellence Award, and Letters of Commendation.
- Handled confidential information in a professional manner.
- Maintained filing systems for both digital and physical records according to established protocols.
- Ensured compliance with applicable laws, regulations, and standards.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Resolved customer complaints or answered customers' questions.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Guided employees in handling difficult or complex problems.
- Researched and prepared reports required by management or governmental agencies.
- Delegated work to staff, setting priorities and goals.
Billing Specialist
JB Aquatics & Repair
01.2009 - 01.2018
- Handled corporate billing and administrative functions for aquatics maintenance and repair company.
Administrative Specialist
Barnes Retina Institute
01.2005 - 01.2009
- Performed administrative and clinical support functions inclusive of scheduling and coordinating patient appointments, processing payments, documenting medical histories, testing vision and eye pressure, dilating eyes, and assisting with office medical procedures.
Education
Administrative Operations Curriculum / Softball Scholarships -
Harris Stowe State College | Forest Park Community College
St. Louis, Missouri05.2005
Skills
- Leadership & Team Building
- Training & Development
- Critical Problem Solving
- Organization & Coordination
- Process Improvement
- Computer/Technical Savvy
- Regulatory Compliance
- Salesforce Management
- Office Administration
Certification
- Legal Clerk Certification
- Office Administration
- Strategic Planning
- Quality Standards
- Document Management
- Customer & Employee Relations
- Effective Communications
- Diversity & Inclusion
- Microsoft Word & Excel
Timeline
Command Administrator / Coordinator/ Legal Clerk
United States Navy
12.2018 - Current
Billing Specialist
JB Aquatics & Repair
01.2009 - 01.2018
Administrative Specialist
Barnes Retina Institute
01.2005 - 01.2009
Administrative Operations Curriculum / Softball Scholarships -
Harris Stowe State College | Forest Park Community College