Jillian Barrett
Social Circle,GA
Summary
Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
14
14
years of professional experience
Work History
Robot Operator
Golden State Foods Conyers Ga
10.2007 - 11.2018
- Improved production efficiency by monitoring and adjusting robot performance to meet specifications.
- Enhanced workplace safety through diligent maintenance and inspection of robotic equipment.
- Collaborated with engineering team to optimize robotic systems for better performance and productivity.
- Streamlined operations by programming robotic systems for specific tasks in the production process.
- Increased product quality by calibrating robots to ensure precise results in manufacturing processes.
- Conducted thorough troubleshooting and repairs, minimizing downtime due to technical issues with robots.
- Implemented new robotic technology, resulting in reduced manual labor requirements and increased efficiency.
- Maintained detailed records of robot operation, providing valuable data for future improvements and optimizations.
Paint Mixer
Sherwin-Williams Distribution Center
03.2019 - 05.2021
- Improved paint quality by accurately measuring and combining ingredients according to specified formulas.
- Enhanced customer satisfaction by providing expert advice on suitable paint colors and finishes for their projects.
- Streamlined production process with meticulous monitoring of equipment, ensuring optimal performance and minimal downtime.
- Ensured high-quality product output by conducting regular quality control checks and making necessary adjustments.
- Collaborated with team members to maintain a clean and organized workspace, promoting efficiency and safety.
- Reduced waste by carefully tracking inventory levels and disposing of expired materials in a responsible manner.
- Assisted customers with custom color requests, resulting in an increased number of satisfied clients with personalized solutions.
- Provided thorough training to new employees on proper paint mixing techniques, safety protocols, and equipment usage.
- Contributed to consistent revenue growth by meeting or exceeding daily production targets consistently.
- Maintained detailed records of material usage, batch numbers, and lot codes for accurate traceability purposes when required.
Warehouse Forklift Operator
C. R. Bard
05.2021 - 03.2022
- Increased warehouse efficiency by implementing a new forklift operating system and training staff.
- Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
- Reduced product damage by performing routine forklift maintenance and safety checks.
- Assisted in inventory management through accurate record-keeping of forklift operations and stock movement.
- Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
- Enhanced team productivity by providing on-the-job training to new forklift operators, ensuring proper handling techniques were followed at all times.
- Streamlined order processing with efficient materials handling and accurate placement of goods using a forklift in designated locations.
- Collaborated with other warehouse team members, ensuring smooth workflow through effective communication during forklift operations.
Customer Service Cashier
Krogers Grocery Store
04.2018 - 07.2021
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Collaborated with team members to ensure smooth operations during peak hours.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
Assistant Key Holder
Dollar General Store
02.2021 - 01.2022
- Increased customer satisfaction by providing personalized assistance and addressing their concerns promptly.
- Assisted in achieving sales targets through proactive upselling and cross-selling strategies.
- Contributed to a positive store environment by maintaining clean, well-organized displays and merchandise areas.
- Supported loss prevention efforts by conducting regular inventory checks and reporting any discrepancies immediately.
- Enhanced team morale with effective communication and collaboration, leading to improved overall performance.
- Consistently met personal sales goals while also supporting coworkers in reaching their targets.
- Provided exceptional customer service, resulting in increased repeat business and positive reviews.
- Collaborated with store management to develop new strategies for boosting sales during slow periods.
Education
Monroe Area High School
Monroe, GA05.2000
Skills
- Payment Collection
- ID Verification
- Drawer Balancing
- Cash Register Operation
- Drawer Management
- Product Merchandising
Timeline
Warehouse Forklift Operator
C. R. Bard
05.2021 - 03.2022
Assistant Key Holder
Dollar General Store
02.2021 - 01.2022
Paint Mixer
Sherwin-Williams Distribution Center
03.2019 - 05.2021
Customer Service Cashier
Krogers Grocery Store
04.2018 - 07.2021
Robot Operator
Golden State Foods Conyers Ga
10.2007 - 11.2018
Monroe Area High School
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