Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Jillian Boileau

North Las Vegas,NV

Summary

Take-charge professional trained in customer service operations and offering diligent leadership, planning and organizational skills. Dedicated to maximizing profits with dynamic cost controls and promotional strategies. Skilled team builder and trainer with solid customer service background.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Teacher

Pinnacle Montessori Acadamy
Wylie, TX
04.2024 - 01.2025
  • Encouraged critical thinking skills through problem solving activities.
  • Observed children to record development.
  • Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
  • Used Montessori philosophy, curriculum and techniques to develop student's full potential and treated each child with dignity and respect.
  • Participated in staff meetings to exchange ideas about instructional strategies and best practices.
  • Attended professional development workshops to stay current with new techniques related to teaching methods.
  • Conducted parent and teacher conferences throughout the year discussing student progress and goals.
  • Monitored students' behavior during recess periods ensuring safety of all students.

General Manager, Bartender

The Social Bar & Grill
Tacoma, WA
08.2012 - 04.2017
  • Trained employees on duties, policies and procedures.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Guided management and supervisory staff to promote smooth operations.
  • Created schedules and monitored payroll to remain within budget.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Tracked monthly sales to generate reports for business development planning.

Cocktail Server, Bartender

Macau Casino
Lakewood , WA
01.2013 - 06.2013
  • Participated in team meetings and training sessions to improve service and sales skills.
  • Presented menus and specials, answering questions regarding ingredients and preparation.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Adhered to all food safety and quality regulations.
  • Assisted in stocking bar area with beer, wine, spirits, paper products, straws and stirrers.
  • Created rapport with new and returning patrons to foster guest satisfaction.
  • Monitored guest consumption of alcohol and intervened as needed according to established guidelines.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Served cocktails, beverages, and selected dishes promptly and accurately.
  • Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
  • Balanced daily registers and generated sales reports for management.

Education

High School Diploma -

South Kitsap High School
Port Orchard, WA
06-2002

Some College (No Degree) - ANTHROPOLOGY, PHSYCHOLOGY

Orange Coast College
Costa Mesa, CA

Skills

  • Active learning methods
  • Curriculum design
  • Environmental awareness
  • Staff management
  • Handling difficult customers
  • Marketing and sales experience
  • Small group instruction

Affiliations

  • gardening
  • creating videos
  • entertaining children

Certification

  • CPR and First Aid Training Certificate
  • Food Handlers Certification
  • Texas Agrilife Childcare Certificate

References

References available upon request.

Timeline

Teacher

Pinnacle Montessori Acadamy
04.2024 - 01.2025

Cocktail Server, Bartender

Macau Casino
01.2013 - 06.2013

General Manager, Bartender

The Social Bar & Grill
08.2012 - 04.2017

High School Diploma -

South Kitsap High School

Some College (No Degree) - ANTHROPOLOGY, PHSYCHOLOGY

Orange Coast College

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Jillian Boileau