Jillian Brand
Pre-Nursing
Rocklin,CA
Summary
Reliable and upbeat consumer service reprisentative successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
3
3
years of professional experience
2
2
Years of post-secondary education
1
1
Language
Work History
Beauty Sales Associate
Ulta Beauty
Rocklin, CA
06.2019 - 01.2021
- Increased sales by offering advice on purchases and promoting additional products.
- Educated customers on promotions to enhance sales.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Issued receipts and processed refunds, credits, or exchanges.
Receptionist
Counterfitters LLC
Sacramento, CA
01.2019 - 06.2019
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Aggregated and prepared documentation and reports for office meetings, distribution and filing.
- Assisted in administrative duties for office team, including making phone calls, copies and schedules.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Receptionist Clerk
Phenix Salon Suites
Roseville, CA
03.2018 - 01.2019
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
- Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Education
No Degree - Pre-Nursing/Allied Health
Sierra College
Rocklin, CA 09.2019 - Current
Skills
Interpersonal Communication
undefinedAccomplishments
- Collaborated with team(s) of 30 in the development of a successful and award-winning flight operations.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
No Degree - Pre-Nursing/Allied Health
Sierra College
09.2019 - Current
Beauty Sales Associate
Ulta Beauty
06.2019 - 01.2021
Receptionist
Counterfitters LLC
01.2019 - 06.2019
Receptionist Clerk
Phenix Salon Suites
03.2018 - 01.2019
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