Jillian Brothag

My Partner and I decided it was best that i stay home for a few years once i became pregnant to take care of our home, other children and raise our new born for a few years. Also, while staying home decide on a career path for once our youngest starts preschool.

• Established rapport with clientele through attentive listening skills and genuine engagement in conversations.
• Managed inventory and ordering supplies, resulting in minimized waste and optimized stock levels.
• Trained new bartenders on mixology techniques, customer service standards, and company policies to ensure consistent quality across the team.
• Maximized profitability by implementing cost-effective strategies for purchasing and waste reduction.
• Managed cash handling procedures, maintaining accuracy and accountability throughout daily operations.
• Organized special events such as tasting nights or themed parties to drive foot traffic into the establishment.

• Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
• Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
• Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
• Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
• Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.