Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jillian Cardinal

Oviedo,FL

Summary

I have had a variety of jobs that have made me the diverse, experienced, and well-rounded person that I am today. I have been balancing a busy schedule including school, work, sports, extracurriculars, and modeling. I tend to be a quick learner, not afraid to ask questions, and have no problem self-advocating. I am a very motivated and driven worker who strives to be the best of the best, and I always love to be presented with new opportunities and acquire skills to learn and master.

Overview

4
4
years of professional experience

Work History

Community Assistant /Apartment Leasing Agent

Current Orlando
Orlando, FL
09.2023 - Current
  • Successfully leased an apartment community that was still under construction; with the use of social media, renderings, detailed language, and sales skills.
  • Recognized by management for providing exceptional customer service.
  • Protected confidential information of residents with careful documentation.
  • Maintained a professional attitude when dealing with difficult situations or customers.
  • Answered calls and responded to inquiries from new and existing tenants.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted in training new employees and often used as an example.
  • Displays exemplary work ethic, organizational skills, and logical reasoning.

Community Assistant / Leasing Agent

The Retreat East
Orlando, FL
09.2021 - 06.2023
  • Organized recreational activities for residents during holidays or special occasions.
  • Maintained a professional attitude when dealing with difficult situations or customers.
  • Often addressed and resolved issues typically handled at the managerial level.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features, resulting in new leases.
  • Was top leasing agent throughout the duration of my employment.

Sales Associate

Quiet Flight Surf Shop
Orlando, FL
11.2021 - 04.2022
  • Assisted customers with product selection, sizing and styling.
  • Greeted customers and provided exceptional customer service.
  • Upsold additional items based on customer interests and needs.
  • Worked with fellow sales team members to achieve group targets.
  • Assessed customer needs to provide assistance and information on product features.
  • Identified needs of customers promptly and efficiently.
  • Top sales associate each month constantly.

Sales Associate

Ellcie Boutique
Warrington, PA
03.2021 - 06.2021
  • Often worked alone and had to manage multiple responsibilities independently.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Enforced policies and processed returns and exchanges.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Provided content for social media and marketing.

Education

Associate of Arts - General Studies

Valencia College
Orlando, FL
07-2024

High School Diploma -

Central Bucks South High School
Warrington, PA
05-2021

Bachelor of Science - General Biology

University of Central Florida
Orlando, FL

Skills

  • Leasing and sales
  • Store Opening and Closing
  • Property Tours
  • Display setup
  • Building rapport
  • Upselling
  • Product Sales
  • Customer Needs Assessment
  • Goal-Oriented
  • Social media content and advertising
  • Professional Demeanor
  • Exceeds sales goals
  • Sales Training
  • Complex Problem-Solving
  • Retail Store Operations
  • Phone Etiquette
  • Organization
  • Sales expertise

Accomplishments

  • I made the Honor Roll all throughout high school.
  • I won Model of the Year for my local magazine.
  • I was top leasing agent at two different apartment communities.

Timeline

Community Assistant /Apartment Leasing Agent

Current Orlando
09.2023 - Current

Sales Associate

Quiet Flight Surf Shop
11.2021 - 04.2022

Community Assistant / Leasing Agent

The Retreat East
09.2021 - 06.2023

Sales Associate

Ellcie Boutique
03.2021 - 06.2021

Associate of Arts - General Studies

Valencia College

High School Diploma -

Central Bucks South High School

Bachelor of Science - General Biology

University of Central Florida
Jillian Cardinal