Summary
Overview
Work History
Education
Skills
Affiliations
Work Availability
Accomplishments
Work Preference
Quote
Software
Interests
Timeline
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Jillian Clark

New Underwood,SD

Summary

Dynamic Unit Training Manager with the United States Air Force, adept at enhancing training programs and streamlining HR processes. Proven expertise in data organization and strong interpersonal skills, successfully coordinating training for 463 employees while improving workflow efficiency. Proficient in Excel and committed to delivering high-quality results.

Organized, self-starter, and efficient Data Entry Clerk with 7 years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines.

Recent graduate with foundational knowledge in Business Administration and hands-on experience gained through academic projects and real world challenges. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Data Entry position. Ready to help team achieve company goals.

Professional Data Transcriber with 1 year of experience in high-pressure office settings. A collaborative team player committed to driving efficiency. Skilled with Excel, Word, Adobe, and Power Point.

Overview

7
7
years of professional experience

Work History

Unit Training Manager

United States Air Force, USAF
01.2018 - Current
  • Determine adequacy of existing courses and programs to meet training requirements and meet organizational standards.
  • Manages education and training programs for 11 different maintenance sections.
  • Train staff during demonstrations, meetings, conferences, and workshops.
  • Developed departmental systems and procedures to better align workflow processes to include Power BI and Envision.
  • Coordinated and prioritized required training courses for 463 employees.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Scheduled office meetings and client appointments for staff teams.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Tracked important information in Excel, Word, Adobe, PowerPoint, Power BI, IMDS, and Envision spreadsheets and ran reports or generated graphs using data.
  • Compiled information from files and research to satisfy information requests.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Organized, maintained and updated information in computer databases.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Corresponded with clients through email, telephone, or postal mail.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained confidentiality of information regarding clients and company.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Operated multi-line telephone system to answer and direct high volume of calls.

Education

Bachelor of Arts - Business Administration

University of Arizona Global Campus
Chandler, AZ
05-2025

Skills

  • Typing Speed 40 WPM
  • Proficient with Excel, Word, Adobe, Powerpoint, and LMS
  • Meticulous attention to detail
  • Data organization
  • Multitasking and organization
  • Verbal and written communication
  • Time management
  • Strong interpersonal skills
  • Collecting information
  • Data accuracy
  • Proofreading

Affiliations

  • United States Air Force

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Manage team of 463 staff members.

Work Preference

Work Type

Part Time

Work Location

Remote

Important To Me

Flexible work hoursWork-life balanceCompany CultureWork from home option

Quote

Judge a man by his questions rather than his answers.
Voltaire

Software

Excel

Word

Adobe

PowerPoint

Envision

Power BI

Interests

Family

Timeline

Unit Training Manager

United States Air Force, USAF
01.2018 - Current

Bachelor of Arts - Business Administration

University of Arizona Global Campus