Jillian Coffey
Honeoye Falls,NY
Summary
Accomplished Area Director and Sales Consultant with proven personnel and operations leadership abilities. Expert in driving team sales success using effective motivational and management techniques. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills.
Overview
23
23
years of professional experience
Work History
Area Director of Enterprise Sales
Windstream
Upstate, NY
12.2017 - Current
- Responsible for overseeing sales operations across Upstate NY, Ohio and New England
- Consistently meet and/or exceed monthly sales and retention quotas.
- Developed and implemented strategies to enhance operational efficiencies in the area.
- Conducted regular meetings with managers to review performance metrics and discuss areas of improvement.
- Recruited, trained, and managed staff members across multiple departments within the area.
- Established effective communication channels between different teams within the area.
- Collaborated with senior leadership to develop long-term plans for growth in the area.
- Organized events such as training sessions, seminars, conferences., for employees in the region.
- Maintained a strong relationship with key stakeholders who had an impact on the success of operations in the area.
- Established training programs for staff members to increase sales, customer relations and performance.
- Implemented successful business strategies to increase revenue and target new markets.
Major Account Manager
Windstream
Rochester, NY
11.2007 - 12.2017
- Responsible for generating additional business opportunities through growth and retention of an assigned base of customers
- Consistently meet and/or exceed monthly sales and retention quotas.
- Developed and implemented successful strategies for managing major accounts.
- Created and maintained relationships with key clients to ensure customer satisfaction.
- Identified potential new customers through market analysis and research.
- Conducted regular meetings with clients to discuss their needs and objectives.
- Collaborated with internal teams to develop effective solutions for meeting customer requirements.
- Monitored competitor activities in order to stay ahead of industry trends.
- Managed large-scale projects from start to finish while meeting tight deadlines.
- Developed creative strategies for upselling products or services to existing customers.
Controller
Gro-Moore Farms
Henrietta, NY
06.2000 - 12.2015
- Responsible for coordinating all fiscal reporting activities and managing accounts payable and receivable.
- Analyzed financial data and generated accurate financial statements on a monthly basis.
- Reviewed journal entries for accuracy and completeness.
- Managed the preparation of budgets, forecasts, cash flow analysis, trend analysis and other related activities.
- Monitored accounts receivable and payable activity to ensure proper reconciliation of accounts.
Assistant Manager
Enterprise Rent a Car
Webster, NY
05.2006 - 11.2007
- Responsible for generating personal and branch sales, overseeing daily rental operations, and implementing marketing strategies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Managed customer service inquiries and complaints in a timely manner.
Education
Bachelor of Science, Business Administration -
State University of Albany
12.2006
Skills
- Continuous Improvements
- Sales Tracking
- Employee Performance Management
- Profitability Optimization
- Revenue Generation
- Contract Administration
- Business Forecasting
- Customer Retention
- Employee Development
- KPI Tracking
- Performance Improvement
- Sales proficiency
- Understanding of sales retention
- Salesforce proficiency
- Award-winning sales professional
- Sales professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The price of inaction is far greater than the cost of a mistake
Meg Whitman
Timeline
Area Director of Enterprise Sales
Windstream
12.2017 - Current
Major Account Manager
Windstream
11.2007 - 12.2017
Assistant Manager
Enterprise Rent a Car
05.2006 - 11.2007
Controller
Gro-Moore Farms
06.2000 - 12.2015
Bachelor of Science, Business Administration -
State University of Albany
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