Summary
Overview
Work History
Education
Skills
Timeline
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Jillian Conway

Denver,CO

Summary

Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

6
6
years of professional experience

Work History

SEO Account Manager

WrightIMC
04.2023 - Current
  • I manage 8-10 client accounts to assist my client's in maintaining and building a SEO strategy
  • I work with these clients to improve their analytics and help them complete marketing initiatives
  • I have been a project manager on 4 new website builds within the first 10 months and enjoy communicating with my clients on a weekly basis.

Client Success Manager

CopyPress
06.2021 - 01.2023
  • I manage 15-20 enterprise, agency and mid-market clients to help them complete successful content marketing campaigns
  • This includes developing friendly and happy relationships with clients and communicating with the client and internal production teams to see that the campaign runs successfully and reporting analytical results to prove the campaigns success.

Marketing Assistant

CopyPress
02.2020 - 06.2021
  • I managed the CopyPress WordPress blog and website, helped QA the content before posting it on the website, and developed a newsletter for the company and edited it each week with new content
  • I also managed the CopyPress social media pages including Instagram, Facebook, LinkedIn and Twitter, posting 30+ pieces of content each week on all platforms.

Community Development Representative

My Area Network
04.2019 - 02.2020
  • I produced and designed the MyArea Network newsletter weekly and supplied more than 30 marketing qualified leads to sales each week
  • I did market research and contact collection for our Top 100 business lists that are our ideal leads in every major city in the US
  • I created neighborhood specific SEO content for 3 different area websites to represent each of the businesses I contacted as well.

Business Development Representative

My Area Network
01.2019 - 04.2019
  • I made a total of 40+ sales calls a day, set up sales meetings for myself and my fellow sales associates (15+ per week) and made sales calls to sell marketing packages to local Tampa Bay restaurants, bars, clubs, etc.

Social Media Marketing Associate

My Area Network
06.2018 - 01.2019
  • I ran 7 social media pages across all platforms (Facebook, Instagram, Twitter, YouTube, etc)
  • I also wrote 15-20 SEO driven articles weekly that were published on many of MyArea Network's 150+ platforms.

Social Media Marketing Intern

My Area Network
01.2018 - 06.2018
  • I wrote 2-5 SEO driven articles on many of MyArea Network's 150+ platforms including but not limited to 813area.com, 727area.com and 305area.com.

Education

BA in Journalism -

The University of Tampa
05.2018

Skills

  • SEO Optimization
  • Local Marketing
  • Client Development
  • Campaign execution
  • Client Relationship Building
  • Client meetings
  • Documentation And Reporting
  • Customer Retention
  • Data Analytics
  • Overcoming Objections
  • Customer Account Management
  • Experience with Google Analytics, WordPress, Google Suite, SEMrush

Timeline

SEO Account Manager

WrightIMC
04.2023 - Current

Client Success Manager

CopyPress
06.2021 - 01.2023

Marketing Assistant

CopyPress
02.2020 - 06.2021

Community Development Representative

My Area Network
04.2019 - 02.2020

Business Development Representative

My Area Network
01.2019 - 04.2019

Social Media Marketing Associate

My Area Network
06.2018 - 01.2019

Social Media Marketing Intern

My Area Network
01.2018 - 06.2018

BA in Journalism -

The University of Tampa

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Jillian Conway